Job Description
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
As our Talent Acquisition Senior Manager, you will lead the global strategy and end-to-end operations of Talent Acquisition at dLocal, across both tech and business functions. You will partner with Heads/VPs to plan headcount, calibrate profiles, and raise the bar on quality of hiring while ensuring predictable delivery. You’ll own the funnel from intake to offer, driving process simplification and global standardization. A core focus will be defining and executing the automation and AI agenda in TA to reduce manual work and bias and increase accuracy. Your impact will be measured through Quality of Hire, predictability, and operational efficiency.
What will you be doing?
- Leading the global TA strategy and operations across tech and business roles, ensuring regional consistency and alignment with business priorities.
- Building, coaching, and scaling a high‑performing global TA team with clear goals, defined roles, and performance rituals.
- Establishing standards, SLAs, and governance from intake to offer, prioritizing quality over volume and improving predictability and time‑to‑offer.
- Partnering with Heads/VPs on workforce planning, profile calibration, and evidence‑based hiring decisions.
- Driving process simplification and standardization (intake, interviews, scorecards, approvals) to remove bottlenecks and rework at global scale.
- Defining and driving the TA automation and AI roadmap (ATS/CRM, AI‑assisted screening, programmatic outreach, scheduling, talent pools, reporting) to reduce manual work and bias and increase pipeline accuracy.
- Implementing a Quality‑of‑Hire and quality‑of‑process framework (criteria, scorecards, KPIs like stage conversion, time‑to‑offer, QoH, early turnover) and running continuous improvement cycles.
- Strengthening employer branding with Comms/Marketing and leadership to ensure consistent candidate experiences across regions and functions.
What skills do you need?
- Proven experience leading TA teams for technology and business with global scope and direct partnership with VPs/C‑level.
- Demonstrated success simplifying and standardizing recruiting processes with measurable impact on cycle time and hiring quality.
- Hands‑on experience with automation and AI in the selection process (screening, scheduling, programmatic sourcing, analytics) and strong ATS/CRM ownership.
- Track record of shifting from volume to quality, defining and managing KPIs such as Quality of Hire, time‑to‑offer, and stage conversion.
- Global leadership: building and managing multicultural teams with performance rituals, coaching, and career development.
- Data‑driven, product mindset: translating funnel problems into scalable solutions, prioritizing a backlog, and measuring ROI for automation initiatives.
- Advanced English (mandatory); Spanish is a plus.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you’ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
