Job Description
About doola
doola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more. We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with ease, allowing them to focus on what truly matters - building and growing their ventures.
About the Role
Are you driven by curiosity, attention to detail, and a passion for delivering polished products? At doola, we’re looking for a QA Engineer who is excited to be the quality champion for our rapidly growing platform. You’ll help us build confidence in every release and ensure our customers have a seamless, reliable experience. As a QA Engineer, you will work closely with engineering, product, and design teams to develop and execute thorough manual test plans, catch bugs before they reach our users, and set the standard for QA excellence at doola. You’ll help shape our QA processes, document key behaviors, and be a voice for quality across the company.
Key Responsibilities
- Design, execute, and document comprehensive manual test cases for new and existing product features, thinking critically about edge cases.
- Test complex UI flows thoroughly by clicking through the product, identifying issues that might not be obvious.
- Work with APIs using Postman to validate backend functionality.
- Provide clear evidence of testing through screenshots, Loom videos, and detailed reproduction steps.
- Write high-quality bug reports that are actionable and easy for the team to reproduce.
- Collaborate closely with engineers, product managers, and designers to clarify requirements, define test scope, and advocate for quality.
- Participate in sprint planning, grooming, and retrospectives, providing QA feedback and helping prioritize fixes.
- Maintain and update internal documentation on product behavior, key workflows, and edge cases.
- Communicate proactively with a fully remote, distributed team across time zones.
Skills and Qualifications
- 2–4 years of manual QA experience in tech startups or SaaS companies.
- Strong experience with writing detailed bug reports, QA plans, and internal documentation.
- Comfort using tools such as Jira, Chrome DevTools, Postman, and TestRail (or similar).
- Strong attention to detail and a proven ability to catch hard-to-find bugs and edge cases.
- Ability to clearly articulate findings to both technical and non-technical stakeholders.
- Strong async communication skills and the ability to work effectively in a fully remote environment.
- Proficiency in written and spoken English.
Bonus Qualifications
- Exposure to basic automation tools (Playwright, Cypress, Selenium).
- Experience with API testing tools like Swagger.
- Familiarity with Git, CI/CD, or basic command-line usage.
- Experience contributing to internal documentation in Notion, Confluence, or similar.
- Experience working across multiple platforms (web, mobile, APIs).
Why join us
• Opportunity to work with a dynamic and innovative company at the forefront of the industry.
• Collaborative and supportive team environment with opportunities for growth and development.
• Competitive compensation package with insane opportunity for growth.
Our values and non-values
• Establishing team values is critical. We believe it’s equally essential to identify team non-values. We’re stronger in driving our mission home with both values and non-values taken into account. Note: Our goal in sharing these up front and transparently is to be as straightforward with people as possible. Our goal is not to be combative in our language; it’s to be straightforward.
• Action Item: If you read these values and non-values and get more fired up about working at doola, lets talk: https://www.doola.com/careers/
If you are passionate about helping businesses succeed and thrive, and you possess the skills and experience outlined above, we want to hear from you. Join us at doola and be part of a team dedicated to simplifying the path to business success.
doola is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
