Doorstead

We provide tenant placement and property management services, blending our in-house technology with local market knowledge. We founded Doorstead in 2019 to simplify the process for homeowners and small landlords.

Our Tenant Placement service handles property listing, photography, rental price optimization, tenant screening, lease preparation, and agent-led tours. Our full-service Property Management plan includes all Tenant Placement features, plus rent collection, security deposit holding, ²⁴⁄₇ maintenance, move-in/out evaluations, expense and income tracking, lease renewals, and annual 1099s.

We charge a tenant placement fee of 50% of one month’s rent (minimum $1,000) and a monthly management fee of 5%. We list properties on sites like Zillow, Apartments.com, and Trulia for broad exposure. Our tenant screening process uses dual verification software and a fraud detection team, checking background, fraud, credit, ID, income, and employment.

We save owners an average of 48 hours annually by managing 63 tenant interactions, and we achieve a 57% faster leasing and placement time. We manage over 1500 properties and ensure all customer interactions comply with Fair Housing Act guidelines.

We operate based on six core beliefs:

• Tech Operations: We bridge physical and digital worlds using distributed workforces, augmentation, and automation.
• Two-way Data Systems: We use these to streamline processes and create more efficient products.
• First Principles: We apply these to redesign systems for a better customer experience.
• Consistent Quality: We strive for this in everything we do.
• Industry Transformation: We believe we can transform property management through our service guarantee.
• Hustle: We value moving fast, being resourceful, and solving problems efficiently.

Our team includes 51-200 employees, with many having previous experience at companies like Uber, Opendoor, and Unison. We cultivate a culture that values ownership, strong organization, and a deep focus on customer needs. We’re dedicated to improving our processes, using playbooks, workflows, and data to solve customer issues and boost efficiency. Our operational model also includes a distributed workforce, which fits our tech-focused approach.

We offer a flexible work-life balance, including remote work options.

• Wellness Leave: We provide eight hours of bonus pay per month, split across bi-monthly paychecks.
• New Parent Leave: Contractors who become parents through adoption or childbirth receive ten days of new parent bonus.