About Doxee
We were founded in 2001. We help businesses and government agencies digitalize their customer interactions, making them personal, secure, and trackable.
Our Doxee Platform® brings together all customer touchpoints, from first contact to renewal. It offers multichannel communication, customer data management, billing, document production, archiving, and personalized video. The platform also provides print service bureau solutions and digital customer experience tools. We use it to modernize existing communication systems, offer AI-powered omnichannel experiences, electronic invoicing, and trust services, and support scalable outsourcing. It integrates with major enterprise systems like Salesforce, SAP, Microsoft Dynamics 365, AWS, Google Cloud, and Zuora.
We manage over 9 billion compliant communications each year for more than 200 enterprise and public-sector clients. We process over 20% of all Italian e-invoices. We put about 20% of our revenue back into R&D. We went public on Euronext Growth Milan in 2019 and bought Infinica GmbH, which brought low-code design tools and open standards to our offerings.
Mission & Values
Our goal is perfect communication between businesses and their customers. We achieve this with our AI-powered platform, which is intuitive and flexible. It improves customer satisfaction, engagement, and business results. The platform combines different communication channels, learns from interactions, works across cloud, on-premise, and hybrid systems, and includes compliance (like GDPR) and sustainability (like CO₂ tracking).
We operate daily on core principles: focusing on our customers, managing resources efficiently, innovating constantly, and investing in our people.
Team & Culture
We have 51-200 employees. Our leaders encourage a culture of continuous learning and energetic teamwork. We combine trust and autonomy with a collaborative spirit. We support individual growth, innovation, and value different viewpoints.
We see challenging projects as chances for career development, and customer success is everyone’s responsibility. We are also committed to inclusion and sustainability, working towards B Corp certification and ESG goals.
Frequently Asked Questions
Doxee offers Customer Communications Management (CCM) and Customer Experience Management (CXM) solutions through its Doxee Platform®. These services include multichannel customer communication, customer data management, billing solutions, document production, archival, and composition, print service bureau solutions, personalized video, and digital customer experience. The platform also provides electronic invoicing, trust services, and integrates with major enterprise systems.
Doxee’s vision is to create a world where communication between enterprises and customers is seamless and perfect. This is achieved through an AI-powered, intuitive, and flexible platform that aims to boost customer satisfaction, engagement, and measurable business impact.
Doxee’s operations are guided by several principles: a strong customer focus, efficient resource management, continuous innovation, and investment in its people. Sustainability and compliance are also integrated into their design and practices.
Doxee cultivates a work culture that emphasizes continuous learning, energetic teamwork, trust, and autonomy, paired with a collaborative mindset. The company values diverse perspectives, encourages innovation, and focuses on challenging projects as career opportunities. It is also committed to inclusion and sustainability.
Doxee was founded in 2001.
Doxee is active in the Multichannel Customer Communication, Customer Data Management, Billing Solutions, Document Production, Document Archival, Print Service Bureau Solutions, Document Composition, Customer Experience Solutions, Personalized Video, Digitalization, Customer Communication Management, Customer Communications Management, and Digital Customer Experience markets.
Doxee has 51-200 employees.
Doxee hires globally with a remote-first approach, allowing employees to work from anywhere.
Doxee is not actively hiring at the moment. Check back later for new opportunities.
Yes, Doxee is a remote-first company.
Doxee's website is www.doxee.com .
You can find Doxee on LinkedIn .
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