Job Description
At Euronet, we don’t just build solutions - we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions. From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.
We are looking for a communicative and passionate Operations Coordinator, to support and oversee the Operations activities of our ATM Network throughout Casablanca, Morocco.
The successful candidate will join the team in Morocco and be part of a Global Operations organization.
Your life @Euronet
As a #Euronetter, you will be part of a truly human-centered culture built on trust, respect and cooperation. Your contributions will be recognized, and your growth supported through meaningful career development opportunities.
Perks & Benefits That Matter
- Competitive compensation package
- Annual performance-based bonus
- Private Health Insurance
- Top-of-the-line tools and equipment
- Hybrid working model
- Career development and annual performance review
- Opportunity to work in a dynamic, stable, and international environment
How You ’ll Make an Impact
- Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
- Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
- Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.) for ATM installation and de-installation throughout Casablanca.
- Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports.
- Invoice verification, penalties, and financial controls.
- Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).
What Makes You a Great Fit
- University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
- 5 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
- Flexibility to travel across the country.
- Good knowledge of Microsoft Office tools.
- Good knowledge of English and French, both verbal and written.
- Valid driving license.
What Will Help You Thrive
- Good communication skills.
- Ability to learn fast.
- Interpersonal, verbal, and writing skills to successfully interact with colleagues.
- Team spirit with the ability to work independently and take initiatives.
- Conceptual and structured work style, problem-solving and analytical skills.
- Focus and dedication in delivering quality, on time and under tight deadlines.
At Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
