Assistant Program Manager Talent Delivery

Job Description

Who we are:

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.

Why is this role important to Field Nation? The Assistant Program Manager, Talent Delivery plays a critical role on the Marketplace Provider team by serving as the engine behind buyer talent strategies. While the buyer-facing Field Nation Program Managers design the vision, this role focuses on the internal execution, scalability, and optimization of talent delivery programs. By acting as a central coordinator, this position ensures that the talent pools and service territories are built and vetted with engaged providers ready to meet the complex needs of our enterprise buyers.

What you’ll get to do:

• Partner with buyer-facing Program Managers (aka Talent Advisors - TA) and Customer Success Executives (CSE) to translate buyer needs into actionable recruitments and engagement workflows.
• Design and deliver custom networks as advised by the TA/CSE based on each buyer’s goals, going beyond standard approaches to creatively address unique needs.
• Analyze coverage gaps, talent shortages, or skill needs in order to build agile, scalable micro-strategies to close those gaps.
• Confidently propose customized solution strategies for service territories and white space remote areas based on buyer use cases of known site listings, historical volume, density, pay, training, and tools to name a few.
• Partner cross-functionally with Sales, Customer Success, Product, and Marketing to align efforts, drive adoption, and ensure customer success.
• Maintain a Marketplace Provider intra-team partnership with Network Development, Provider Onboarding, Provider Experience, and Marketplace Compliance to align internal or company initiatives, increase provider adoption and retention, and deliver value to our customers.
• Leverage data insights to guide decision-making and measure program performance, adjusting proactively to improve outcomes.
• Identify trends within recruitments to provide the “so what?” insights that help the TA/CSE shape future client consultations.
• Navigate ambiguity and think critically to identify solutions even when an immediate path is not clear, championing a solutions-first mindset.
• Organize programs and activities in accordance with the mission and goals of each recruiting effort.
• Contribute to the evolution of recruiting programs, testing and refining approaches that improve scalability and delivery effectiveness.
• Support the resolution of escalations and critical issues, serving as a key stakeholder in client success and experience.
• Maintain internal documentation and assets to support transparency, consistency, and learning across the team.
• Influence the ongoing development of talent delivery tools and product improvements based on buyer and provider feedback.

You might be a good fit if you have:

• 3+ years of experience in recruiting, talent strategy, client services, or marketplace operations, preferably in field services or similar industries
• Experience and confidence in building unique solutions and selling all stakeholders on why it is the best option for the use case presented
• Demonstrated ability to take a high-level strategy and turn it into a repeatable, successful program
• Strong analytical skills with experience in using data to drive recommendations and track outcomes
• Demonstrated comfort with ambiguity, creative problem-solving, and driving innovation
• Experience working cross-functionally and managing stakeholder relationships
• Excellent communication and presentation skills
• High attention to detail and a self-directed, collaborative mindset

Position Type/Expected Hours of Work:

• This is a full-time, hybrid position, We come into the office on Mondays & Tuesdays.
• Shift: 9 hours/day – 5 days per week ( Mon-Fri)
• Working hours generally range from 8pm-5am (can vary due to daylight savings in the U.S.)

Office Location:

• Uttara, Dhaka, Bangladesh (Hybrid)

Salary Range:

• BDT 80,000 - 120,000  (Monthly)

Why we think you’ll love it here:

• At Field Nation, we believe great work deserves great support. Here’s a snapshot of the benefits designed to reward performance, support well-being and create an enjoyable workplace experience.

1. Compensation & Financial Rewards

Because hard work should feel like winning.

• Field Nation LLC Performance Reward – Because every citizen of Field Nation deserves a stake in the win!
• Festival Bonus – Celebrate the big festivals with some extra cheer (and cash!).
• Referral Bonus – Incentives for successful employee referrals.
• Gratuity – Honoring your long-term dedication
• Leave Encashment – Opportunity to encash unused annual leave balance at year-end.

2. Health & Wellness

Your body, mind, and family matter.

• Medical Insurance – Comprehensive health coverage for employees and their immediate family (spouse and children).
• Gym Membership – Stay fit, active, and energized.

3. Daily Operations & Office Perks

• Complimentary Lunch / Dinner – Because good work needs good food.
• Unlimited Tea & Coffee – Keep the energy flowing.
• Transportation – Helping you get to work hassle-free.
• Mobile Data Allowance – Allowances to ensure connectivity.

4. Professional Development

• Career Development Budget – Dedicated funds for professional learning and growth.

5. Culture, Events & Time Off

Fostering work-life balance and strong team connections.

• Work Model: Hybrid (2 days in-office, 3 days remote per week) – balance is key.
• Summer & Winter Field Weeks – Two annual team retreats to connect, collaborate, and recharge.
• Quarterly Team Outing Budget – Enjoy exciting activities and quality time with your team to bond, relax and celebrate together.
• Occasional Gifts – Surprises and gifts to celebrate milestones & welcome new faces.
• Leave Benefits:
• Paid Time Off  – Take the time you need! Covers annual, casual, and sick leave so you can recharge and come back ready to shine.
• Hajj/Umrah Leave
• Maternity Leave
• Paternity Leave

Why Field Nation?

At Field Nation, we are breaking the barriers to work and enabling the gig economy. We’re a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019 and a Top 150 Workplace in 2020, 2021 & 2022. We look to hire extraordinary people and provide them with extraordinary benefits.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.