Job Description
Flexe is a team of technology entrepreneurs and logistics experts who are transforming the $1.5T logistics industry. We deliver technology-powered flexible warehousing infrastructure to the world’s largest Enterprise companies, creating unprecedented agility and flexibility in their supply chains. Our cloud-based software platform connects to 1300+ warehouse operators across North America, making the process of sourcing, operating and scaling logistics services fast and efficient. Flexe.com
Flexe is looking for a Network Development Manager who will focus on onboarding new warehousing partners to the Flexe Network. They’ll lead communications with new operators, ensuring a quality and timely onboarding experience, while capturing the detailed attribute and capability data to set them up for success with Flexe. This role will also be a key contributor to improving the onboarding and network maintenance functions, as Flexe builds improved products specifically for these steps.
This will be a temporary short-term contract to start, with potential of converting to FTE.
Job Responsibilities
[40%] Lead Facilitator of Operator Onboarding
- Utilize multiple communication methods to connect with operators interested in joining the network, explain the Flexe network model, vet operator capabilities, and guide them through onboarding activities
- Ensure a positive onboarding experience for prospective operators
- Facilitate execution of Flexe:operator legal agreements
- Capture accurate account, contact and facility information during onboarding
- Monitor engagement post-onboarding
[30%] Warehouse Portal - Engagement Driver & Launch Support
- Contribute to drafting and delivering pre-launch and ongoing communications that drive awareness and understanding
- Directly incentivize engagement with tools and population of attribute sets, while contributing to scalable incentives to drive this holistically
- Act as trainer, and address any questions or concerns arising from use of the portal
- Monitor & report on data completion, accuracy, and timeliness of updates within the portal
- Deliver, and execute on, recommendations to improve operator experience and internal KPIs
[20%] Network Development & Support
- Proactive engagements with a target set of 3PL operators, with the intent to gain buy-in and execute successful onboardings
- Support of Network Development ‘sourcing’ activities, conducting supplemental sourcing as needed
- Act as primary point of contact for general inquiries from network operators regarding Flexe, utilizing internal resources to deliver helpful responses
- Develop general competencies with Flexe’s suite of proprietary and 3rd party tools
- Contribute to improving artifacts, processes, and products tied to all job responsibilities
[10%] Referral Projects - Program Facilitation
- Engage with internal teams and the network to advance referral projects, as needed
- Utilize Flexe tools to drive visibility and speed of outcome for all parties
Qualifications
Required Qualifications
- Bachelor’s degree or equivalent combination of education and experience
- 3+ years experience in Supply Chain, ideally with specific 3PL Warehousing experience
- Knowledge of distribution and fulfillment warehouse operations required
- Ability to credibly interface with warehouse leaders on a tactical/operational level
- Excellent communication skills in a remote environment: leading video conferences and driving projects forward via email, as examples
- Proficiency in Office, principally Excel and PowerPoint or Google suite principally Sheets and Slides
- Must be authorized to work in the US without restriction. We will not be sponsoring visas for this role at this time
- This is a hybrid position in Flexe’s Seattle HQ Tue-Thu most weeks.
Preferred Qualifications
- Degrees in Supply Chain, Industrial Engineering preferred
- Experience with 3PL services agreements and procurement preferred
- Experience with CRM systems preferred
- Experience with WMS, ERP and TMS systems preferred
#LI-KS
The salary range for this role is $86,000 to $121,000 depending, in part, on candidate location. Recruiting will confirm the specific range for the candidate location in the initial phone screen.
Flexe participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.
Flexe is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Founded in 2013 and headquartered in Seattle, Flexe provides tech-enabled warehouse services with access to North America’s largest network of warehouse operators. Integrating technology, open logistics networks, and elastic economic models allow Flexe customers to move fast, at scale, and with precision.
