Job Description
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least May 11th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
The Webpass Field Technician team is a field operations team focused on the
installation process and construction efforts for the Webpass network. The team’s job responsibilities include installing and testing Ethernet jacks, making required cross connects, working with twisted pair copper cabling and/or fiber optic cables, installing radio mounts, pointing microwave point-to-point radios and performing installation/construction duties, maintenance and troubleshooting.
Role Description
As a GFiber Webpass Hybrid Technician, you will build, troubleshoot, upgrade, and maintain our Network. Every building is different so you’ll bring a diverse skill set, exercise solid judgment, and collaborate well as a team. After a building is on the network customers will need to have service installed in their unit. You’ll provide a fast and friendly customer experience during the installation process. For most of our customers you will be the only GFiber employee they ever meet, so you will not be just a skilled technician, but a brand ambassador.
In this role, you’ll:
- Support GFiber Webpass customer installation process and network construction efforts expanding and maintaining our network.
- Leverage foundational knowledge and core abilities necessary to complete basic residential installations and network construction tasks.
- Conduct site surveys, design cable pathways, and mount ethernet switches in Main Distribution Frames. Run and terminate ethernet cable through risers and horizontal drops, mount and point radios on rooftops of multi dwelling buildings.
- Take ownership of network reliability, working with the team to maintain exceptional network uptime and reliability for our customers.
- Provide outstanding customer installation and service experience that exceeds customers expectations.
At a minimum we’d like you to have:
- High School Diploma or equivalent practical experience.
- 1 year of experience with CAT5/CAT6 cable and structured cabling.
- 1 year of experience working with twisted pair copper cabling and home networking equipment (e.g. WiFi routers, switches, VoIP devices, etc.).
- Ability to work in tight telecommunications closets, lift up to 25 lbs, and work weekend schedules.
- A valid driver’s license with a satisfactory driving record that meets company standards
It’s preferred if you have:
- Technical school or technical training like BICSI.
- Experience troubleshooting Ethernet network issues related to routers, switches, and hubs.
- Experience with working on the physical layer, 66 blocks, 110 blocks, patch panels, fiber optic cabling, fusion splicing, and similar.
- Experience with mmWave radio installation and maintenance.
- Experience troubleshooting issues related to routers, switches and hubs, and streaming devices.
The US base salary for this full-time position is $63,200 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
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GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC’s “Know your rights: workplace discrimination is illegal” (PDF).
It’s important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing ouraccommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
