Job Description
At HackerRank, we are on a mission to change the world to value skills over pedigree. We are a high-performing, mission-driven team that truly, madly, deeply cares about what we do. We don’t see velocity and quality as tradeoffs; both matter. If you take pride in high-impact work and thrive in a driven team, HackerRank is where you belong.
About the role
As a Senior IT Admin, you will support every user within the organization and play a pivotal part in generating new processes and owning systems and hardware support for the APAC and EMEA regions. You are excited to have an opportunity for growth in your career, want to make an impact helping our teams thrive, and enjoy shaping the future of the HackerRank IT team. This role is working Hybrid out of our Bangalore office
What you’ll do
- Lead the management, troubleshooting, and optimization of a predominantly macOS environment to ensure peak performance and security.
- Identify and automate routine IT tasks and workflows using tools like JAMF, BetterCloud, and scripting (Bash/Python), focusing on improving efficiency and minimizing manual efforts.
- Support and manage AWS infrastructure, handling IAM roles and S3 configurations, and collaborating with the security team to maintain a secure cloud environment.
- Own and drive IT infrastructure projects from planning to completion, ensuring alignment with organizational goals and timely execution.
- Oversee the installation, deployment, and management of enterprise software, maintaining up-to-date applications across all endpoints.
- Implement and maintain endpoint security practices for macOS devices, leveraging tools like JAMF and CrowdStrike to safeguard company data.
- Provide high-level support to end users, addressing technical challenges quickly to ensure seamless daily operations.
- Integrate new and existing IT tools (like OKTA, Netskope, CrowdStrike) to enhance system interoperability and security.
You will thrive in this role if
- You are a driver of operational excellence, passionate about system automation, and adept at reducing manual IT efforts.
- You excel at leading and managing IT infrastructure projects from inception to completion, keeping them aligned with organizational goals.
- You have a deep understanding of macOS environments and are skilled in using JAMF for security, updates, and configurations.
- You can effectively collaborate with a security team to tackle AWS cloud challenges and maintain a secure infrastructure.
- You have demonstrated expertise in diagnosing and resolving complex IT issues across diverse technologies to ensure seamless end-user experience.
- You have strong experience integrating a variety of IT tools to enhance system functionality and security across platforms.
What you bring:
- Strong expertise in macOS management: Extensive experience in troubleshooting and managing macOS devices, especially using JAMF.
- Proven automation and scripting abilities: Proficiency in Bash, Python, or similar scripting languages to automate and streamline IT workflows.
- Significant experience in tool integration: Skilled in integrating IT tools, including OKTA, Netskope, and CrowdStrike, for enhanced security and functionality.
- Strong project leadership skills: Ability to independently manage IT infrastructure projects from planning to completion.
- In-depth knowledge of endpoint security: Familiar with deploying and managing security protocols on macOS devices using tools like CrowdStrike.
- Excellent communication and collaboration skills to work with cross-functional teams and articulate technical solutions.
Want to learn more about HackerRank? Check out HackerRank.com to explore our products, solutions and resources, and dive into our story and mission here.
HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
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Notice to prospective HackerRank job applicants:
- Our Recruiters use @hackerrank.com email addresses.
- We never ask for payment or credit check information to apply, interview, or work here.
