Job Description
Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we’re going. It’s easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.
Who is Harrow?
Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!
Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:
- An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM
- A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE®
- A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM
- A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA®
- A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01
Job Summary
Under the general guidance of the Senior Pharmacovigilance Specialist, the Pharmacovigilance Associate plays a critical role in ensuring the safety, quality, and accuracy of approved drug products by supporting medical information inquiries, adverse event (AE) reporting, and product quality complaints (PQC) through the Medical Information and Communication Center (MICC). This role involves timely regulatory reporting, management of adverse drug reactions (ADRs), and strategic oversight of pharmacovigilance activities, including the collection, monitoring, assessment, evaluation, research, and tracking of safety information. Strong collaboration with internal teams, healthcare professionals, regulatory authorities, and third-party vendors is essential to maintaining high-quality safety communication and compliance with FDA and global regulatory requirements.
Essential Responsibilities
Assess adverse event reports, including those received through product quality complaints or medical information inquiries, for validity and seriousness, and triage and prioritize them by regulatory reporting timelines.
Process new and follow-up Individual Case Safety Reports (ICSRs) in the safety database in a timely and accurate manner, including MedDRA coding and narrative writing, in accordance with company SOPs and applicable regulatory requirements.
Proactively engage with healthcare professionals and stakeholders to gather additional information about adverse events, ensuring complete and accurate case information.
Support timely submission of expedited (15-day Alert) and non-expedited ICSRs to FDA through E2B(R3) electronic submission, in line with 21 CFR 314.80 and Harrow SOPs.
Exchange safety information with licensing and distribution partners within the timelines in the PVA/SDEA, and support monthly partner ICSR reconciliations.
Screen literature search results for reportable cases and safety information on Harrow products.
Support aggregate safety report preparation (e.g., PADERs and DSURs), including data pulls, line listings, and data reconciliation for each reporting period.
Perform quality checks of processed cases and follow all applicable SOPs and work instructions to keep documentation inspection-ready.
Facilitate effective communication with regulatory authorities, healthcare professionals, and stakeholders on safety-related matters to foster strong relationships and ensure compliance.
Provide support to pharmacovigilance operations as needed, demonstrating flexibility and commitment to team goals.
Collaborate closely with departments like clinical research, regulatory affairs, Quality, and medical affairs to uphold safety standards and regulatory compliance.
Qualifications
Bachelor’s degree in Life Sciences or a related field, or equivalent educational background.
2–3 years of experience in pharmacovigilance/drug safety, or a related area
Excellent written and verbal skills in English
Excellent analytical and problem-solving approach
Demonstrate ability to work independently as well as within teams
Strong organizational and project management skills
Demonstrate confidence, professionalism and credibility whilst interacting with customers and third parties
Demonstrate an understanding of compliance and of quality management systems
Position Type and Expected Hours of Work
This is a full-time (Remote) position in Ledgewood, NJ, with regular operations occurring M-F between 9 am-5pm. Working hours may vary anywhere from several hours before opening to several hours after closing. Additionally, weekend hours may be needed depending upon workload demands.
Travel
Occasional travel up to 10% is expected for this position. Must be able to travel independently as a Harrow Eye, LLC representative.
