hear.com

We founded hear.com in 2012, and today we have over 1,300 employees across 8 countries. We operate in the healthcare industry, focusing on hearing aids, medical technology, and customer consultation. We offer online hearing care, using online marketing, free phone consultations, and a network of hearing professionals. Our goal is to make hearing care less stigmatized.

We offer free consultations, personalized hearing assessments, and fittings. We partner with over 2,000 hearing professionals across the US for in-person and telehealth appointments. Our Hearing Success Program includes a 45-day risk-free trial and a 100% money-back guarantee. We sell hearing aids with features like invisible designs, smartphone connectivity, speech clarity, and Bluetooth, many of which are rechargeable. We have helped over 1 million customers.

We use technology to provide remote patient care through our Teleaudiology professionals and develop over-the-counter hearing aid solutions. Our customers start with a conversation with an expert, then receive a hearing test from an audiologist, and finally try out devices. We were one of the first to offer digital, invisible, and remote hearing care.

Our mission is to improve hearing care. We believe everyone should “hear well to live well” and aim to make quality hearing care accessible and affordable worldwide, helping remove its stigma. We want our customers to be “happy, healthy, sharp, and connected.”

Our core values are:

• Prioritizing customers
• Teamwork and collaboration
• Making data-driven decisions
• Focusing on high-impact tasks
• Innovating
• Celebrating team successes

Our team has over 1,300 people from 25 nationalities. We describe our culture as “never corporate” and “customer first,” where employees act as owners focused on helping people improve their hearing. We work in cross-functional teams without a strict hierarchy, encouraging open idea sharing.

We support professional and personal development with training, workshops, and growth opportunities, giving employees autonomy and responsibility. We have offices in Coral Gables, Florida (Marketing, Sales, Operations) and Denver, Colorado (hearing aid studio, cross-functional teams), and we also offer remote work options. Our offices are casual, with amenities like game rooms, ping pong tables, snacks, and catered lunches. We also host team events and virtual hangouts.

We offer a benefits package including full medical, dental, and vision insurance. Employees receive a 401(k) plan, paid parental leave, paid sick time, and paid company holidays. We also have a generous paid time off policy.

In our offices, perks include free snacks and drinks, catered lunches, and stocked kitchens. We have a casual dress code. We also host frequent team events, celebrate accomplishments, and hold virtual hangouts.