Job description
About Heidi
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
The Role
We are seeking experienced, high performing Account Executive’s to join our commercial team as a key sales operator in the Australian market. You will drive sales across larger practices, clinics and health systems by building strong relationships with clinicians and healthcare decision-makers.
Your focus will be on selling our suite of AI-products of autonomous Heidi’s with the goal of ensuring Heidi wins across the Australian market.
This position requires a proven individual contributor in SaaS who can jump into deals and lead by example in a highly motivated team. You must have a winning track record in software sales with a killer instinct.
What you’ll do
Manage sales opportunities within the Australian market, building relationships with key stakeholders across larger practices, clinics and health systems.
Deliver a strong performance as an individual contributor, set a standard of sales excellence and lead by example when it comes to sales process and execution.
Build and maintain a robust sales pipeline using product usage signals, ensuring consistent lead generation, nurturing and accurate sales forecasting.
Use solution-based selling to understand client needs and tailor Heidi’s platform to solve specific challenges within healthcare organizations.
Deliver impactful presentations and product demos, articulating the value of our autonomous AI products.
Execute closely with cross-functional teams including Marketing, Product, Operations and Customer Success to drive market growth.
Stay informed about market trends, competitive landscapes, and evolving customer needs to identify new opportunities and adjust strategies as necessary.
What we’re looking for
A minimum of 3+ years of experience in software sales, bonus if in the healthcare industry but not essential.
Proven track record of exceeding sales targets and managing complex sales cycles with high ownership and urgency in fast growth tech.
Ability to operate independently in a hyper-speed team with excellent communication and negotiation skills, with the ability to build deep trust with healthcare stakeholders.
Be a team player and act as a mentor to up and coming sales team members, sharing knowledge and expertise.
Strong problem-solving skills and the ability to navigate complex sales processes to deliver results.
Highly autonomous, high ownership, self-motivated and results-driven, with the ability to thrive in a fast-paced startup environment.
The way we work
1. Build to Last
We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.
2. Own Your Practice
Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.
3. Move Fast, Stay Steady
We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.
4. Make Others Better
Honest feedback, steady support, and shared growth keep our teams improving together.
Why you will flourish with us
Flexible hybrid working environment, with 3 days in the office.
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career!
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all.
