Heidi Logo

Accounts Payable Specialist

Job Description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The Role

As Heidi’s first Accounts Payable Specialist in the Philippines, you’ll play a pivotal role in shaping our financial operations. In this role, you’ll have a unique opportunity to build and shape our accounts payable processes from the ground up.

You will take ownership of the entire accounts payable function, ensuring accuracy, timeliness, and compliance across all entities. You’ll help design and implement scalable processes, introduce automation and tools, and set the standard for best-in-class financial controls, helping us build a finance function that supports Heidi’s continued growth.

What You’ll Do:

  • Manage the day-to-day accounts payable and expense operations, including invoice review, coding, approvals, and payment processing across all Heidi entities.

  • Serve as the main point of contact for vendors, resolving inquiries and discrepancies quickly and professionally.

  • Lead the rollout and adoption of new bill and expense management tools and automation systems.

  • Develop and document both process improvements and standard operating procedures to improve accuracy, efficiency, and financial controls within the procure-to-pay process.

  • Collaborate cross-functionally to develop and enforce company-wide spend policies.

  • Contribute to the month-end close process by preparing reconciliations and reporting key activities.

  • Support audits by ensuring accuracy and completeness of all accounts payable documentation and process controls

What We’re Looking For:

  • Bachelor’s degree in Accounting, Finance or a related field.

  • 3+ years of experience in Accounts Payable or General Accounting ideally within the technology industry or a similar fast-paced environment.

  • Strong attention to detail with the ability to analyse data and identify process improvements.

  • Excellent verbal and written communication skills, with the ability to liaise effectively with internal and external stakeholders.

  • Ability to manage multiple priorities and meet deadlines in a dynamic setting.

  • A proactive problem-solver who takes initiative and follows through.

Nice To Have:

  • Proven track record of successfully implementing expense management systems, tooling or automation workflows to streamline AP processes.

  • CPA qualification or equivalent is advantageous but not required.

The way we work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us

  • Flexible hybrid working environment

  • Learn from some of the best engineers and creatives, joining a diverse team

  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win

  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

  • If you have an impact quickly, the opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all.

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