Job Description
This position will be remote within the United States.
Job Summary
We’re looking for a Group Product Manager to act as a player-coach and lead a small team of Product Managers focused on delivering an exceptional experience in Revenue Cycle Management and patient payments. In this role, you will own vision and strategy for Henry Schein One’s RCM and payments portfolio, including solutions that support eligibility, estimates, billing, claims, payments, financing, collections, and financial reporting.
You’ll guide your team in deeply understanding the financial and operational realities of dental practices - identifying friction in cash flow, reimbursement, and patient responsibility—and turning those insights into products that improve revenue performance, transparency, and patient trust.
As an experienced product leader with strong customer empathy and systems thinking, you’re passionate about building connected financial workflows that span the full lifecycle of care, from pre-visit eligibility through final payment and reconciliation. You thrive in cross-functional environments and enjoy partnering closely with engineering, design, data, finance, sales, support, and implementation teams to deliver measurable business outcomes.
At Henry Schein One, Product Management is responsible for setting strategy, building aligned roadmaps, and driving execution. You’ll play a critical role in creating solutions that help practices get paid faster, reduce administrative burden, improve patient payment experiences, and operate more efficiently at scale.
What You Will Do
- Develop, own, and execute a cohesive product strategy for Revenue Cycle Management and Patient Payments across Henry Schein One
- Lead and grow a team of Product Managers through mentorship, coaching, and development, fostering a high-performance and customer-focused culture
- Deeply understand customer workflows and pain points related to insurance, billing, claims, payments, and collections through research and direct engagement
- Translate customer and market insights into clear product priorities and a data-informed roadmap aligned to business objectives
- Define and monitor success metrics and KPIs such as days in A/R, collection rates, payment adoption, reimbursement accuracy, and patient payment conversion
- Prioritize initiatives and manage dependencies across teams to deliver high-impact RCM and payments capabilities
- Drive cross-functional execution in close partnership with engineering, design, data, finance, sales, support, and implementation teams
- Communicate strategy, progress, and outcomes clearly and consistently to stakeholders through strong documentation and presentations
- Monitor regulatory, market, and competitive trends in healthcare payments and RCM to keep our solutions ahead of the curve
- Champion best practices in product management and lead by example in product thinking, decision-making, and customer advocacy
Travel/Physical Demands
- Travel typically less than 10%
- Office environment with no special physical demands required
Qualifications
What You Will Have
- Experience & Education: 10+ years of progressively responsible product management experience, including 2+ years of people leadership or management
- Organizational & Project Leadership: Excellent planning and prioritization skills with experience managing multiple workstreams, timelines, and stakeholders
- Collaboration in Matrixed Environments: Proven success working across matrixed organizations and managing dependencies among multiple teams
- Analytical & Problem-Solving Skills: Independent, structured thinker with a track record of solving complex business and systems problems and experience using operational, financial, and performance data to drive outcomes
- _Communication & Influence:_ Exceptional verbal and written communication skills with the ability to influence and align stakeholders at all levels, including senior and executive leadership
- Customer-Centric & Data-Driven: Deep customer empathy with experience translating complex operational and financial workflows into intuitive product solutions. Comfort using analytics, financial metrics, and experimentation to inform decisions and measure impact
- Product Strategy & Execution: Demonstrated success defining and executing product strategy across the full product lifecycle with the ability to balance near-term delivery with long-term platform and ecosystem thinking
- Leadership & Team Development: Proven ability to hire, develop, and lead high-performing product teams with excellent coaching and mentorship skills with a focus on accountability and growth
Nice to Haves
- Bachelor’s or Master’s Degree in a related field
- Experience managing virtual teams a plus
- Experience with healthcare, practice management, analytics, or revenue cycle management software
The posted range for this position is $140,000 - $200,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people
- A career in the healthcare technology industry, with the ability to grow and realize your full potential
- Competitive compensation
- Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.
