Job Description
Specialists are at the forefront of HubSpot’s new wave of growth in 2026 — bringing our Service Hub and AI-Powered Customer Agent products to market. As HubSpot doubles down on making AI work for growth companies, Specialists play a critical role in driving multi-hub adoption and helping customers unlock the full value of our platform. The core role of a Specialist is to help our sales team close deals by providing specialized, consultative expertise that helps our customers solve their business needs with our tools.
Specialists do this through a combination of customer-facing meetings, customized demos, and solution building. The Sales Specialist team is a quota-carrying sales organization that is compensated based on monthly performance.
Your Role at HubSpot
As a Sales Specialist, you will work with our sales reps to answer questions, strategize on opportunities, and take live sales calls for Service Hub and Customer Agent. Your role is expected to add value to the sales experience by helping businesses understand the value of our emerging product lines.
The sales reps you’ll align with expect you to be a subject matter expert on our Service Hub and Customer Agent products, the competitive market, and how HubSpot solves for the customer. You’ll be expected to advise on best practices for customers adopting and succeeding with our tools and help customers understand how they all work together to achieve their business goals.
Responsibilities of an Associate Sales Specialist:
- Partner with aligned sales reps to drive deal excellence — advising on deal process management, strategy, and next steps to move opportunities forward.
- Own discovery and solutioning through product demonstration calls — developing and presenting tailored solutions that align with customers’ technical requirements and business objectives.
- Articulate the value of HubSpot’s technical capabilities, including APIs, integrations, and webhooks, and consult on complex use cases and product recommendations for both technical and business audiences.
- Build and maintain relationships with multiple stakeholders across our customers’ organizations.
- Help reps identify good-fit opportunities in their territories for upselling our products.
- Close both new business and install base at or above a predefined number on a monthly cadence.
- Contribute to the team’s collaborative learning environment by sharing expertise, best practices, and resources.
- Always be learning about our Service Hub and Customer Agent products as they evolve & the market around us — HubSpot provides many top-tier learning opportunities, and we expect you to constantly seek improvement in your skills.
- Be beta-tolerant. Our platform is always evolving, so it’s important to be tolerant of software changes as you go to market.
Job Requirements:
- Minimum 1+ year of experience in SaaS sales, presales, or 2+ years in customer-facing post-sales roles
- A strong understanding of how businesses grow, with confidence advising decision makers on growth strategies
- Genuine curiosity about software, AI, and emerging technology — with a drive to continuously learn new product functionality and help companies scale smarter.
- Consistent high performance with a track record of achieving targets and KPIs
- A growth mindset and a habit of actively seeking feedback for self-development
- Strong cross-functional collaboration skills and an ability to work across teams to drive outcomes
- A team player who thrives with autonomy and brings excellent communication skills to every interaction
- Strong sales acumen and a seller’s mindset — direct SaaS sales experience and formal sales training is a plus
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range:
$68,000—$102,000 USD
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.
India Applicants: link to HubSpot India’s equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
- HubSpot Careers
- Life at HubSpot on Instagram
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.
