Job Description

POS-P2939


Solutions Architect

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As we work toward becoming the #1 Smart CRM for scaling companies, we’re helping customers navigate an evolving technology landscape and unlock new opportunities through our unified, AI-powered platform.

As a Solutions Architect, you’ll be a strategic technical advisor to customers navigating complex business and technology challenges. You’ll combine technical expertise with business insight to design scalable solutions, shape long-term technical roadmaps, and help customers realize measurable value from HubSpot.

You’ll collaborate with customers, HubSpot Solutions Partners, and internal teams to solve complex technical challenges, accelerate platform adoption, and explore how AI can transform the way businesses operate.

What You’ll Do

  • Advise customers on technical strategy by translating complex business requirements into scalable HubSpot solutions that support measurable business outcomes.
  • Design integrated solutions that connect systems, simplify business processes, and increase adoption of HubSpot’s unified platform across the customer lifecycle.
  • Develop technical roadmaps that align customer business objectives with platform capabilities, integration opportunities, and long-term value.
  • Lead technical discovery and solution design for complex, multi-hub use cases, recommending approaches that leverage HubSpot’s CRM capabilities, APIs, and ecosystem.
  • Partner with customers and Solutions Partners to evaluate proposed architectures, identify technical risks, and recommend practical solutions for complex implementations.
  • Identify opportunities to apply AI and emerging technologies to customer challenges, helping customers adopt HubSpot’s AI-powered products and capabilities.
  • Build AI-powered proofs of concept using automation, orchestration, and AI-first development techniques to demonstrate potential solutions and accelerate adoption.
  • Collaborate with Product and Engineering teams to share customer insights, communicate technical challenges, and inform improvements to the HubSpot platform.

What You’ll Bring

Required Qualifications

  • Fluency in German and English
  • At least 2 years of experience in technical consulting, solution architecture, enterprise SaaS, or a comparable customer-facing technical role.
  • Experience analyzing complex business and technical requirements and translating them into practical, scalable solutions.
  • Hands-on experience with system integrations, APIs, and technical architecture design.
  • Ability to understand how business systems, data, and processes connect and recommend solutions that improve operational efficiency.
  • Experience connecting technical recommendations to business objectives, including communicating expected value and return on investment.
  • Strong communication and stakeholder management skills, including the ability to explain technical concepts clearly to both technical and nontechnical audiences.
  • Experience using AI-powered tools, automation, or orchestration techniques to develop solutions or improve business processes.
  • Ability to collaborate across teams, navigate changing requirements, and take ownership of technical recommendations and outcomes.

Nice-to-Have Qualifications

  • Experience working with HubSpot or other CRM and marketing automation platforms.
  • Experience designing solutions that integrate multiple SaaS platforms across sales, marketing, and customer service workflows.
  • Experience advising Solutions Partners, systems integrators, or external implementation teams on complex technical projects.
  • Experience building AI-powered proofs of concept, automations, or integrations using emerging AI technologies.
  • Experience contributing to digital transformation initiatives or supporting customers through technology adoption and change management.

Where You’ll Work

  • Location: Sofia, Bulgaria
  • Work arrangement: Hybrid
  • Office attendance: 3 days in office
  • Travel requirements: Limited travel expectation
  • Shift requirements: Standard business hours (9-6 Monday to Friday)

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements


About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

  • HubSpot Careers
  • Life at HubSpot on Instagram

If you need accommodations or assistance due to a disability, please reach out to us using this form.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

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