Job Description
ABOUT US
HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of ‘coding bootcamps’ in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.
We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK’s Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom’s National Health Service (NHS).
We’re backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place.
Please note this role requires working US shift hours.
ABOUT THE ROLE
The role of the Enrollment Admissions Specialist is to facilitate the end-to-end enrollment of students utilising specialised funding tracks, specifically the GI Bill, WIOA (Workforce Innovation and Opportunity Act), and Sallie Mae. This role involves managing a dedicated student pipeline, overseeing the intricate details of the student journey, and ensuring all funding-specific documentation is completed accurately to allow for a seamless enrollment. You will be responsible for doing the “leg work” to get students over the line, which involves constant follow-ups with both the student and key external stakeholders. Success in this role will be measured by the percentage of students who successfully convert from applicants to fully enrolled students through these specific funding channels
RESPONSIBILITIES
- End-to-End Pipeline Management: Drive the full enrollment cycle for students applying via GI Bill, WIOA, and Sallie Mae funding tracks.
- Stakeholder Coordination: Maintain consistent communication with students and funding bodies to ensure all required documentation is submitted and approved. This includes partner communication and coordination.
- Persistence & Follow-up: Ensure strong daily productivity through consistent outbound calls and emails to secure student commitments.
- Data Accuracy: Manage and allocate student information accurately across systems and work to ensure funding verification is confirmed.
- Relationship Building: Build and maintain strong customer relationships to support high satisfaction ratings and reduce student drop-off during the administrative phase.
- Risk Monitoring: Proactively monitor student files to identify documentation risks early and take action to keep students on track for their start dates.
- Feedback Loop: Provide feedback on the enrollment journey and internal processes to improve dashboards and the overall student experience.
REQUIREMENTS
Minimum
- A minimum of a matric qualification.
- 2+ years of experience in an account management, business development, or high-touch sales role.
- 1+ years of experience in a student management or customer success role.
- Outstanding organisation and planning skills, particularly in managing complex administrative processes.
- High attention to detail and a relentless drive to follow through on commitments.
- Excellent verbal and written communication skills to navigate conversations with both students and government/financial institutions.
- A demonstrated track record of meeting KPIs and enrollment targets.
Preferred
- A marketing, commerce, or education-related degree.
- 1+ year experience specifically dealing with VA (GI Bill), WIOA, or student loan (Sallie Mae) processing.
- 1+ year experience in a project management or coordination role to handle multi-stakeholder workflows.
- An understanding of the coding education market and the specific value of technical bootcamps.
BENEFITS
Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus
Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.
Join the heart of tech in Africa, Europe and the US: You’ll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies.
Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you’re allowed to brag about it.
OUR VALUES
We’re a people-forward company with a purpose that underlines everything we do. We’re obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.
