Job Description
The Associate QA Coordinator bridges the gap between development and testing by managing external vendor performance, overseeing the build deployment pipeline, and maintaining the integrity of the Jira bug database. This role combines hands-on technical investigation with high-level project coordination to ensure titles meet quality standards on schedule.
About the Company
Founded in 2007, IllFonic is an independent video game developer and publisher with studios in Lakewood, Colorado and Tacoma, Washington. Our staff is composed of video game, music, and technology veterans redefining how indie and middle-market games are made and marketed. Current and past titles / collaborations include Halloween: The Game, Killer Klowns from Outer Space: The Game, Ghostbusters: Spirits Unleashed, Arcadegeddon, Predator: Hunting Grounds, Friday the 13th: The Game, Dead Alliance, Star Citizen, Evolve, Armored Warfare, and Nexuiz.
Responsibilities
- External Partner Coordination. Assist managing third-party QA teams and group testers by setting priorities, tracking performance metrics, and ensuring high-quality output.
- Test Strategy & Documentation. Assist in developing comprehensive test plans and maintaining accurate reporting systems to track the lifecycle of a bug from discovery to resolution.
- Data & Database Integrity. Oversee Jira health through regular database cleanup and maintenance, ensuring all project data remains organized and actionable.
- Release & Build Management. Direct the deployment process, ensuring that daily builds are successfully delivered to all internal and external stakeholders.
- Technical Investigation. Perform hands-on daily testing for high-priority titles and conduct independent “deep-dive” investigations into complex community-reported issues or hard-to-reproduce bugs.
- Communication & Support. Act as a central point of contact for QA inquiries, while supporting Senior Coordination by managing meeting agendas, action items, and automated test reviews.
Requirements
- Strong problem-solving skills, with a track record of resolving cross-disciplinary blockers efficiently.
- Proficiency in project management tools (e.g., Jira or similar) and methodologies, with the ability to juggle multiple projects at different stages.
- Ability to thrive in a fast-paced environment while managing competing priorities and stakeholders across concurrent projects.
Bonus Skills
- Passion for asymmetrical multiplayer games, with active engagement in playing and analyzing titles in the genre.
- Experience with live service game models and post-launch content pipelines.
- Familiarity with managing multiple projects at varying development stages in a remote or hybrid work environment.
Benefits & Compensation
- Flexible work location options including remote, hybrid or in office.
- 100% employee paid medical, dental and vision coverage + 50% coverage for dependents.
- 401k + 4% company match.
- Competitive salary in the independent game developer market, with career progression and continued education encouraged and supported by management at all levels.
- Royalty Bonus Plan paid out after each calendar quarter during the year.
- Unlimited PTO and over 4 weeks of mandated time off of work annually including Summer Break (the week of 4th of July), Winter Break (the last two weeks of the year) and an additional 7 holidays during the year.
- Additional non-competitive endeavors allowed.
