Associate Director Behavioral Health

Job description

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver ²⁴⁄₇ virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

The primary location for this role is remote, travel is expected to be up to 10%, and the expected schedule is Monday - Friday 8:00am - 05:00pm Eastern. Independently licensed in FL, NC, GA, NY, or  DC(LCSW, LPC, LMHC, or LMFT) required.

What You’ll Do

The Associate Director of Behavioral Health serves as the behavioral health leader for a defined market or sub-region, providing direct supervision of care team Managers while supporting the strategic initiatives surrounding integrated & holistic care. This role focuses on day-to-day clinical operations, clinician/care team member development and performance management, and ensuring quality care delivery within value-based care frameworks. Reports to: Regional Medical Director

Operational Leadership:

• Operationalize Regional Medical Director (RMD) strategy for region (translating strategy to action for pod clinicians/care team members)
• Provide closed-loop feedback with RMD to adjust strategy based on operational challenges
• Work with RMD, Associate Medical Director, Health Services Director (HSD), and General Manager (GM) to maintain relationships with key leadership
• Support daily huddles, clinical team meetings, and Interdisciplinary Team Meetings to foster clinical discussions and assist Managers in mitigating complex clinical scenarios
• Provide real-time clinical guidance and decision-making support
• Oversee clinical protocols implementation and adherence
• Ensure appropriate clinical documentation and coding practices
• Monitor compliance with clinical quality standards and regulatory requirements

Quality & Performance Monitoring:

• Monitor Manager & care team member productivity, quality metrics, and patient satisfaction scores
• Ensure adherence to clinical excellence and documentation standards
• Participate in quality improvement initiatives and clinical model enhancements
• Support continuing education programs and new process implementation

Change Management Support:

• Work with RMD, AMD, HSD, and GM on regional initiatives and change management strategies
• Support smooth regional operations through stakeholder alignment
• Facilitate external feedback integration into operational improvements

People Management:

• Provide direct supervision and performance management for Behavioral Health Managers
• Conduct regular one-on-one meetings, performance reviews, and goal setting with direct reports
• Lead recruitment, onboarding, and orientation of new provider/care team member staff
• Monitor capacity/utilization levels and deployment across the region

Development & Support:

• Facilitate Behavioral Health Grand Rounds and other peer learning opportunities and case-based discussions
• Provide coaching on difficult clinical cases and complex family situations
• Support provider wellbeing and engagement initiatives

Health Plan Collaboration:

• Attend Health Plan Joint Operating Committee (JOC) meetings as requested by RMD (mainly for the stable smaller plans)
• Participate in Clinical Workstream Meetings
• Attend Health Plan Interdisciplinary Team (IDT) meetings at the direction of the Regional Medical Director
• Work with RMD to prepare for larger Health Plan meetings
• Support value-based care contract performance and reporting

Provider Network Relations:

• Collaborate with Network Engagement team to build strong community relationships.
• Build and maintain relationships with stable external provider partners

Stakeholder Management:

• Represent the organization at external clinical meetings and events
• Participate in community health initiatives and partnerships
• Support referral relationship development and maintenance

Strategic Partnerships:

• Collaborate with external clinical specialists and subspecialists
• Support development of clinical affiliations and partnerships
• Engage in community outreach and education initiatives

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. You will bring experience in building out behavioral health programming for acute and complex populations and the adaptability to pivot quickly in order to prioritize high-quality patient care and safety.

• Must hold independent licensure (LCSW, LPC, LMFT, LMHC) in FL, NC, GA, DC or NY with eligibility to be cross-licensed in other states.
• 10+ years in the Behavioral Health field
• Minimum 5-7+ years of people management experience
• Experience managing care managers and/or social services programs
• Minimum 3-5 years prior experience managing independently licensed therapists
• Passion for patient-centric healthcare and innovative clinical models that serve patient needs
• Entrepreneurial and collaborative spirit; comfortable with and excited by working at a high-growth company
• Proven clinical background in risk-bearing models or highly aligned risk-sharing payer-provider care models highly desired
• Leads with a demonstrated understanding of value-based care/managed care environments
• Extensive clinical expertise and experience building and managing high-performing clinical teams

What We Offer (Benefits + Perks)

The role offers a base salary range of  $125,000 - $150,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave
• Additional benefits to be detailed in offer

What We Live By

We’re guided by our five core values:

Our Values:

• Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
• Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.

We Value Diversity, Equity, Inclusion and Belonging

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We’re proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.