Job Description
The Company:
At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!
impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, and Fanatics visit www.impact.com.
Your Role at impact.com:
The Senior Revenue Operations Analyst position is an exciting opportunity to work with a growing GTM organization globally. The position will have exposure to senior management and be a critical contributor to our growth strategy.
What You’ll Do:
Key Responsibilities - Systems, Data & Territory Operations
- Systems & Platform Management: Administer RevOps systems (Clay, ZoomInfo, RingLead), manage user access, document approval workflows, and oversee AI-driven data enrichment and imports
- Territory Planning & Account Distribution: Execute weekly account distributions, manage user profiles and workflow automation, rebalance coverage gaps across regions, and handle new-hire territory assignments for AEs and BDRs
- Data Quality & Governance: Maintain account hierarchy accuracy, resolve data conflicts between systems, conduct audits, set up validation rules, and track data quality KPIs/scorecards
Analytics, Enablement & Cross-Functional Collaboration
- Reporting & Insights: Build dashboards for sales leadership to track territory coverage, AE capacity, account penetration, BDR productivity, and regional sales performance (NAM, UK/EMEA, APJ)
- Sales Support & Enablement: Serve as first-line RevOps support, manage hierarchy/account ownership adjustments, support PLG , and deliver training/documentation for sales teams
- Cross-Functional Alignment: Partner with Sales Leadership, Marketing (ABM alignment), Finance (headcount/productivity planning), and BizApps on system configurations and business reviews
What You Have:
- Experience: 3–5 years in RevOps or Sales Operations across global regions, with a proven track record of owning end-to-end process improvements, territory planning, and multi-system management
- Technical Stack: Advanced Salesforce proficiency, hands-on Clay experience (data enrichment/workflows), account enrichment & deduplication tools (ZoomInfo, RingLead)
- Core Traits: Exceptional attention to detail, strong root-cause analytical skills, clear cross-functional communication, proactive problem-solving, and robust project management abilities
Nice To Have:
- Advanced Clay expertise including API integrations
- Experience with AI-driven data enrichment and Gemini API
- Salesforce Apex, Process Builder, or Flow knowledge
- M&A integration or large-scale data migration experience
- Slack workflow automation or integration experience
Salary Range: $80,000 - $100,000 per year plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits (Perks):
- Medical, Dental and Vision insurance
- Unlimited responsible PTO
- Flexible work hours
- Parental Leave
- Technology Stipend
- Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
- Flexible spending accounts and 401(k)
- An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
- An established company with a cool, high-velocity work ethos, where each person can make a difference!
impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
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