innovaTel (now Iris Telehealth)

We, formerly innovaTel, offer telebehavioral health staffing partnerships to support community-based clinics and health systems. Established in 2013, we embed remote psychiatrists, psychiatric nurse practitioners, licensed clinical social workers, and therapists with organizations to help meet patient demand. We do not provide direct care to patients. Our services, which include telepsychiatry and teletherapy, support care settings and patient groups from pediatric to geriatric, and from low acuity therapy to high acuity psychiatry.

Our clinicians integrate into the partner organization’s team. They become credentialed with the organization’s payers, document in their electronic health records (EHRs), and use the partner’s chosen telehealth platform. These clinicians maintain a set weekly schedule, follow established workflows virtually, and are considered long-term staff, not locum tenens. They participate in team meetings and offer a virtual “Open Door” policy. We help partner organizations recruit and retain clinicians, meet care demand, and create a positive patient experience. We also help with budget predictability by covering costs for licensing, benefits, and malpractice insurance for the clinicians we place. We are Joint Commission accredited for behavioral health. We currently work with over 430 clinicians and 210 partners.

Our mission is to deliver quality, sustainable behavioral health care to those who need it most. We aim to be a telepsychiatry company that meets our partners’ needs.

Our core values are:

• People over all else: We value relationships with our employees and organizations, act with integrity and respect, and recognize that people are our competitive advantage.
• Suck less every day (SLED): We continuously strive for excellence through daily improvement.
• Execution is king/queen: We stress the importance of hard work in achieving results, value dependability, and consistently deliver on commitments.
• Be quick, but don’t hurry: We move efficiently while ensuring the quality of care is never compromised.
• Love your work, live your work: We promote passion and dedication in every task, believing personal commitment contributes to quality outcomes.

We have between 51 and 200 employees, based on our former innovaTel LinkedIn profile. We foster a “people-first” and “mission-driven” culture, working together to increase access to mental health care nationwide. Our work environment encourages collaboration, shared expertise, and mutual support among team members.

We prioritize work-life balance to ensure our team members’ well-being and flexibility. We also encourage a supportive atmosphere where individuals are motivated to help others and are recognized for their contributions. Our leadership includes a medical team (Chief Medical Officer and Medical Directors) and a general leadership team (Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Chief People Officer, and Chief Solutions Officer).

For the clinicians we place, we offer flexible schedules, high-quality support, and job matching to individual preferences. Clinicians can practice at the top of their license from home. Teletherapists, for example, often find a low-stress environment, more time for self-care, and greater schedule flexibility.

For partner organizations, we cover clinician licensing, benefits, and malpractice insurance costs.