Job description
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.
UX Research Intern @ Ironclad
As a Product Research Intern at Ironclad, You’ll be building a platform that lets legal teams scale themselves and their businesses 100x more effectively, bringing a two‑thousand‑year‑old profession into the digital age. You’ll be focused on high impact research—not only will you be able to run studies, you’ll also be learning how to translate insights into product decisions.
We are seeking a UX Research Intern eager to drive impact and ship projects that benefit the organization and our users. You will integrate into design teams—spanning areas like AI, Workflow, or Platform—and deliver projects that support enterprise customers globally.
The internship is designed for someone who wants to understand how research operates at a systems level and learn how research creates impact.
We offer a hands-on environment where you will get to be at the forefront of decision-making for our end-to-end CLM platform. Come help us shape the future of our product and design culture.”
What you’ll do
Help design and build a centralized research repository
Organize past studies, insights, and artifacts into a searchable structure
Develop tagging systems and taxonomy of frameworks
Improve discoverability and reusability of research knowledge
Create and standardize research templates
Build reusable templates for surveys, usability testing, interview guides, and reporting structures
Document research workflows and best practices
Collaborate with mentors and teammates to break down ambiguous problems into clear, scoped projects you can execute on during the internship.
Work across the stack (frontend, backend, or services) depending on team needs and your interests, with guidance from your mentor and manager.
Instrument and monitor your work in production, using metrics and logs to understand impact and reliability, and help debug issues when they arise.
Contribute to team culture, documentation, and best practices so future interns and engineers can build on what you’ve shipped.
Who you are
Interest in UX research
Currently pursuing a Bachelor’s, Master’s, or equivalent degree in Social Sciences, Computer Science, Design, or a related technical field, with an expected graduation date after the internship term.
Demonstrated experience through projects, internships, hackathons, or open‑source contributions where you used user research to influence decision-making.
Strong problem‑solving skills and synthesis skills — you break down ambiguous problems, ask thoughtful questions, and move ideas forward collaboratively.
Clear, kind communicator who enjoys working in cross‑functional teams and can explain translate concepts for stakeholders.
Excited to learn about contracts, legal workflows, and AI‑powered productivity tools, even if you don’t have prior domain experience.
Embody Ironclad’s values of drive, intent, integrity, and empathy in how you work and collaborate.
Internship details
Format: Full‑time, 40 hours/week.
Duration: ~12 weeks (summer), with flexibility based on academic calendar.
Location: San Francisco OR New York depending on team needs and candidate location.
Mentorship: You’ll be paired with a research mentor and have regular 1:1s with your manager, as well as access to intern programming, tech talks, and networking with leaders across EPD (Engineering, Product, Design).
(Exact dates, compensation, and benefits will be confirmed in your offer letter and may vary by location and year.)
Base Salary Range: $50/hr
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
