Job description
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
We’re looking for a Marketing & Content Coordinator to help bring our creative direction and content strategy to life. This role works closely with leadership to shape brand messaging and translate big-picture ideas into compelling, consistent content across digital channels.
This is a hands-on creative role where you’ll contribute to strategic thinking while actively creating content—writing copy, designing visuals, and publishing posts—alongside an in-house content creator.
PLEASE NOTE:
- Working Hours: Mon – Fri, 8:30 AM – 5:30 PM EST(3:30 PM – 12:30 PM South African Time) These working hours are subject to change depending on daylight savings and/or the operational requirements of the company.
- Work Environment: This is a fully remote working role.
- You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Key Responsibilities:
Partner with leadership to develop and refine creative direction, brand messaging, and content strategy
Lead the implementation of content plans across social media and digital channels
Write clear, engaging copy for social posts, campaigns, and digital content (B2B & B2C)
Design on-brand graphics for social media, campaigns, and marketing materials
Publish and manage content across social platforms, ensuring consistency, quality, and timing
Turn high-level ideas into practical creative plans, campaigns, and content calendars
Lead regular planning and review sessions with the internal content team
Review, refine, and approve content to ensure brand alignment and high standards
Collaborate with internal teams to support company initiatives and launches
Stay up to date with social media, branding, and digital marketing trends
Experience in marketing, content creation, digital marketing, or a similar creative role
Strong graphic design skills with hands-on experience using tools like Adobe Creative Suite, Canva, or similar
Excellent writing skills, with the ability to adapt tone and messaging for different audiences and platforms
Proven experience creating and publishing content across social media platforms
Comfort working across both B2B and B2C content
A creative thinker who can also execute—ideas don’t just stay in your head
Organized, proactive, and comfortable taking ownership of projects
If you are not contacted within 14 working days, please consider your application unsuccessful.
