Job Description
Role Overview
Kaeppel Consulting is seeking a Change Management & Communications Consultant to support the execution of several concurrent, high-visibility workplace initiatives, including the Return-to-Office (RTO) program, office expansion and build projects in Atlanta and Dallas, the launch of a new Salt Lake City location, and the rollout of a centralized Facilities Management site within SFS Connect.
This consultant will be responsible for planning and executing integrated change and communications activities that ensure employee readiness, leadership alignment, and consistent messaging across locations and initiatives. The role is time-bound and focused on execution, risk mitigation, and adoption—not policy design or operational ownership.
Key Responsibilities
Change Management & Readiness
- Develop and execute a structured change management approach aligned to the RTO rollout and facility build timelines.
- Identify stakeholder groups, change impacts, readiness gaps, and adoption risks across locations.
- Proactively recommend mitigation strategies to address resistance, confusion, or misalignment.
Communications Strategy & Execution
- Create and manage an integrated communications plan covering RTO, office builds, relocations, and workplace changes.
- Draft and coordinate employee-facing communications, including announcements, FAQs, job aids, toolkits, and leadership messaging.
- Ensure messaging is clear, consistent, timely, and aligned across Facilities, HR, IT, Security, and executive leadership.
Leadership & Manager Enablement
- Develop manager-specific guidance, talking points, and toolkits to support local execution and reinforce expectations.
- Support leadership alignment on key messages, sequencing, and timing.
- Advise leaders and managers on best practices for reinforcing change and addressing employee concerns.
Facilities Management SharePoint Enablement
- Support the launch of a Facilities Management site within SFS Connect as a centralized source of truth.
- Collaborate with Facilities leadership to structure, curate, and message content across key areas, including:
- About Facilities Management
- Our Services
- How to Work With Us
- Locations & Offices
- Policies & Guidelines
- Return-to-Office Hub
- Updates & Announcements
- FAQs & Resources
- Drive awareness, adoption, and ongoing use of the site through coordinated communications.
Coordination & Governance
- Partner closely with the RTO core team and Facilities leadership to align communications with operational readiness.
- Participate in standing working sessions and planning meetings as needed.
- Provide regular status updates, risks, insights, and recommendations to program leadership.
Deliverables
Expected deliverables may include:
- Change management strategy and rollout roadmap
- Integrated communications plan
- Employee and manager toolkits (FAQs, job aids, guides)
- Leadership talking points and briefing materials
- Content support for Facilities Management SharePoint site
- Ongoing adoption and risk insights
Deliverables will be refined as initiatives progress and sequencing evolves.
Qualifications
- 5+ years of experience in change management, internal communications, or organizational transformation
- Demonstrated experience supporting large-scale, multi-location initiatives
- Strong executive and employee-level communication skills
- Experience working across Facilities, HR, IT, and leadership stakeholders
- Ability to operate independently in a fast-moving, execution-focused environment
- Experience supporting workplace, real estate, or operational change initiatives preferred
- Advanced proficiency with Microsoft 365 (Outlook, Word, PowerPoint, Excel), Microsoft Teams, and SharePoint Online for developing executive-ready communications, change materials, and centralized content hubs.
- Experience using enterprise collaboration and planning tools (e.g., Monday.com or similar) to manage integrated communications plans, track readiness, risks, and deliverables across multiple concurrent initiatives.
- Ability to leverage digital tools to drive adoption and engagement, including SharePoint-based knowledge hubs, employee communications channels, and feedback mechanisms (e.g., Forms, surveys, dashboards).
Engagement Details
- Engagement Type: Contract
- Duration: Six (6) months
- Location: Hybrid / Remote with periodic collaboration as needed
- Reporting: Works in close partnership with Facilities and the RTO leadership team
Out of Scope
This role does not include:
- Ownership of HR policy design or enforcement
- Facilities, IT, or construction operational delivery
- Long-term change management beyond the contract term
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: Hybrid remote in Auburn Hills, MI 48326
