Job description
Who Are We?
Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you’re still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone?
Kaizen Labs is rebuilding the government’s digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we’re replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them.
Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience.
Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital.
We’re a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we’re just getting started.
Location
This is a hybrid role based out of our New York City HQ. Candidates must be able to commute to New York City and work from our office at least three times per week (Tuesday–Thursday). Applications from candidates unable to meet this requirement will not be considered.
The Role
Kaizen is entering an exciting growth phase following our Series A, and we’re looking for a GTM Recruiter to join as the second recruiter on the team. In this role, you’ll work closely with our Recruiting Lead to support and execute full-cycle hiring across our GTM functions. You’ll own recruiting for roles across sales, finance, and business operations - managing sourcing, pipelines, and interview coordination end-to-end, while partnering closely with hiring managers to keep processes moving efficiently and candidates engaged. This role is highly hands-on and ideal for a recruiter who’s excited to take on more ownership, deepen their craft, and make a visible impact in a fast-growing environment.
What You’ll Do
Own full-lifecycle recruiting for GTM roles, including Sales, Finance, Biz Ops, and related functions.
Lead proactive sourcing efforts, building diverse, high-quality pipelines using LinkedIn Recruiter, Gem, Juicebox, and other tools.
Manage interview scheduling and coordination, serving as the primary point of contact for candidates and interviewers.
Partner closely with hiring managers to align on role requirements, hiring priorities, and timelines.
Track and communicate pipeline health, hiring progress, and key recruiting metrics.
Ensure candidates receive a first-class, white-glove experience from first touchpoint through offer.
Identify opportunities to improve and automate recruiting workflows as we scale.
What We’re Looking For
3+ years of full-cycle recruiting experience, ideally at a startup or high-growth tech company.
Proven ability to source top-tier GTM talent, with a strong track record of building and managing pipelines.
Experience using an ATS such as Ashby (strong plus), and comfort working across modern recruiting tools and systems.
Highly organized and skilled at managing multiple priorities and searches simultaneously in a fast-paced environment.
Strong partner to hiring managers - able to drive alignment, momentum, and accountability throughout the hiring process.
Excellent communicator who keeps candidates and stakeholders informed and engaged at every stage.
A proactive, solutions-oriented recruiter who takes ownership and keeps hiring processes running smoothly.
Someone who leads with empathy, professionalism, and care in all candidate interactions.
Base Salary $100k - 130k
💚 At Kaizen, we believe that great work starts with taking great care of our people. We’re building something meaningful, and that starts with a culture where people genuinely love to work. Here’s how we support you - in and out of the workplace:
🩺 Comprehensive Health Coverage
We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option
🏥 Dental, Vision & Financial Wellness
You’re covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer:
💳 Flexible Spending Accounts (FSA & Dependent Care FSA)
🛡️ $100,000 in fully paid life insurance
🏦 401(k) access through Guideline
🤰🏼 Parental Leave That Supports Families
Because time with your growing family matters.
- 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents
🗽 Everyday Support & Flexibility
🚆 $50/month toward your commute
🏡 One-time setup stipend (up to $750) for your home or NYC office
💪 $100/month for wellness or productivity
🎡 Perks That Make Life Better
🎉 $250/year for recreation - because fun matters
📚 $500/year for professional development - because growth does too
🍱 Expensed lunch three days a week when you’re in the office
💻 Company-provided laptop
🌴 Time Off to Recharge
🌅 Unlimited PTO
🇺🇸 All federal holidays off
☃️ A company-wide winter break during the week of Christmas
Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization.
If you need assistance or an accommodation due to a disability, please email us at [email protected] . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
