Job description

Kargo unites the world’s leading brands, retailers and premium publishers across screens using innovative technology and advanced creative ad formats. At Kargo, we’re all about bringing together the best of the best with a spark of creativity to stand out from the crowd. The same is true for our employees. What makes Kargo and each Kargo team member exceptional makes our company special. Kargo believes differences should be celebrated and is committed to diversity in the workplace. As an Equal Opportunity employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Founded in 2003, Kargo is a global company headquartered in New York with offices around the world.

Title: Account Director, Paid Social

Job Location: Remote

Salary Range: $120,000 - 130,000

The Opportunity Kargo is hiring an Account Director to join our growing Customer Success team.

You will work closely with the rest of the Success team to manage customers’ performance marketing on social media, serve as the day-to-day owner of the accounts you manage and be able to speak to performance effectively. This role does not entail any sharing, post engagement, community building or other broader “social” responsibilities – we are all about increasing revenue and conversions for our Retail, eComm and Travel customers through a strategic, data-driven and analytical approach.

The Daily To-Do

Support Sr. Account Directors with campaign & account management duties
Delegate campaign management & technical tasks to Account Managers and Campaign Managers
Analyze direct response performance & compile custom reporting according to customer needs
Create, edit, optimize and scale social media campaigns based off complex performance trends
Train self-serve users in how to best use the Kargo Commerce software
Assist with back-end process such as feed mapping, creative scoping and more
Troubleshoot technical assets such as product catalogs, FB pixels, offline data sets and more
Provide regular feedback to product team sourced from customers & your own experience
Communicate regularly with stakeholders of your accounts on performance, measurement, testing plans, creative opportunities and more

Qualifications

6 years of paid Facebook advertising & campaign management experience
Understanding & experience with performance marketing goals & methods – ROAS, Dynamic Ads, omnichannel strategies, etc
Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency
Substantial analytical & spreadsheet/Excel skills
Proactive approach to identifying and solving issues
Effective communication skills both written and verbal with considerable attention to detail
Ability to thrive in a dynamic, fast paced startup environment
Good knowledge around Instagram, Pinterest and Snapchat performance marketing is a plus
Experience with 3rd party social platforms is a plus
History of managing a small team

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