Job Description
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We’re pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
This position is located in the U.S.
The Opportunity
Join our LATAM Sales team as the leader responsible for growing our presence across LATAM, Spanish-speaking markets. As a Senior Manager of Sales - LATAM, you’ll be a hands-on leader for a high-performing team of Regional Account Executives and Partner/Channel Managers. You will be digging into pipeline details, tagging into key deals, and building out the team from the ground up. You’ll own the execution of sales strategies that turn market potential into exceeded ARR targets. The ideal candidate is a culture-builder who loves the “winning and having fun” mentality, has the grit to navigate complex B2B cycles, and takes genuine pride in being the coach who develops sales talent.
What You’ll Do
- Team Leadership & Growth: Manage and mentor a team of Regional Account Executives and Partner Managers, conducting interviews to scale a world-class sales organization and fostering a high-performance culture.
- Active Deal Participation: Don’t just watch from the sidelines—tag into key opportunities with partners and accounts to help navigate obstacles and secure “closed-won” revenue.
- Pipeline Mastery: Conduct rigorous weekly pipeline reviews and “rhythm of business” updates, getting deep into the details to identify exactly what is needed to move a deal from one stage to the next.
- Channel Strategy: Drive and guide our partner activities, building deep relationships with distributors and resellers to grow net-new revenue across the LATAM region.
- Operational Excellence: Analyze sales statistics to refine prospecting methods, optimize CRM usage, and ensure meticulous forecasting for leadership.
- Regional Ambassadorship: Represent the brand at major industry events and trade shows across countries like Mexico and Colombia, utilizing strong public speaking skills to engage with customers and partners.
- Cross-Functional Collaboration: Navigate the internal ecosystem—partnering with Legal, Finance, and Customer Success to ensure our teams are aligned and our deals are sound.
What You Bring
You’re the kind of leader who balances strategic planning with a “roll up your sleeves” work ethic. You stay calm under pressure and genuinely enjoy the process of coaching a team to success.
- 10+ years of B2B sales experience with a deep focus on the Latin American market (specifically Spanish-speaking LATAM).
- 5+ years of people management experience in the region, with a proven track record of building teams from scratch and managing diverse personalities through change.
- Bilingual Fluency: Exceptional verbal and written communication skills in both Spanish and English, paired with deep cultural awareness of the region.
- Strategic Precision: You don’t just look at a number; you organize your week around themes, prioritize high-value deals, and anticipate customer needs before they arise.
- Conflict Resolution: Strong interpersonal skills with the ability to manage channel conflict and build trust across functional teams like Sales Enablement and People Ops.
- Mobility: Willingness to travel approximately 30–35% to engage with partners and teams on the ground.
Bonus points if you have:
- SaaS or Cybersecurity Background: Experience navigating the nuances of technology sales and recurring revenue models.
- Channel Expertise: A history of managing partner ecosystems, including distributors and agents, to drive significant revenue growth.
- CRM Power User: Proficiency in Salesforce for pipeline management and forecasting.
Why You’ll Love It Here
- Winning Culture: You’ll lead a team that values high energy, daily stand-ups, and celebrating wins together—proving that you can work hard and have fun simultaneously.
- Remote Flexibility: Enjoy the flexibility of being remote in Florida while staying deeply connected to the vibrant markets of Latin America.
- Impactful Leadership: As a new role, you have the unique opportunity to shape the strategy for the Spanish LATAM region and report directly to leadership that values your hands-on input.
- Continuous Learning: Keep your skills sharp by obtaining certification bonuses or taking advantage of our tuition reimbursement.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
