Solution Architect - Retail

Job description

About the Role

We’re looking for an experienced Systems Architect Engineer who has a strong background in

software development and thrives in a small, fast-moving engineering environment. This role

is ideal for someone who enjoys designing and optimizing complex systems while remaining

hands-on with code. You’ll be responsible for architecting scalable, secure, and maintainable

solutions across our technology stack, guiding engineering practices, and ensuring our

applications and infrastructure are built to grow.

Our client’s proprietary technology powers everything they do and includes:

  • A customer-facing mobile app that enables pet parents to book services, manage memberships, and track their pet’s activities.
  • An internal team app that supports daily operations, scheduling, and communication for our on-the-ground teams.
  • A custom-built CRM and POS backend system that integrates all customer, operations, and financial data into a single platform.
  • These systems are fully integrated, providing a seamless experience across our business from a customer booking daycare to our team completing the service to backend systems processing payments and reporting performance.
  • We’re a fast-growing, tech-driven company currently operating locations across several states

Key Responsibilities

  • Design and maintain scalable system architecture for web and mobile applications.
  • Collaborate with product and engineering team members to plan and implement new features and services.
  • Proactively identify scalability challenges and develop solutions to “future-proof” systems.
  • Oversee deployments to the Apple App Store and Google Play Store.
  • Develop and optimize CI/CD pipelines to streamline deployments and improve reliability.
  • Manage cloud infrastructure within Google Cloud Platform (GCP), ensuring uptime, scalability, and cost-efficiency.
  • Debug complex technical issues using logs, stack traces, and performance monitoring tools.
  • Implement and maintain security best practices, managing sensitive data, keys, and secrets.
  • Integrate and manage payment APIs (e.g., Stripe) and ensure secure financial transaction processing.
  • Monitor application performance using tools such as Heroku, New Relic, Rollbar, and Crashlytics.
  • Diagnose slow queries, optimize MongoDB schemas and indexes, and improve API performance.
  • Conduct cost-benefit analyses on third-party tools to balance efficiency and expense.
  • Maintain DNS records, application certificates, and software versioning.
  • Ensure data integrity and structure for financial reporting and analytics.

Core Technical Requirements

  • JavaScript (React framework)
  • React Native
  • Node.js
  • MongoDB
  • CI/CD pipelines
  • Google Cloud Platform (GCP)
  • Git/GitHub
  • App Store / Play Store deployment
  • Debugging and error tracking tools
  • Security and data management best practices
  • Stripe or other payment APIs
  • Multi-environment application management
  • Experience working with financial transactions

Nice-to-Have Skills

  • Data pipeline tools (Fivetran, DBT)
  • SQL knowledge
  • Data visualization tools (Sigma)
  • Figma familiarity
  • Experience in building projects from the ground up
  • Experience developing software for franchise systems

Ideal Candidate

You’re an experienced engineer who enjoys solving complex technical challenges at the

systems level. You understand how to build for scale, security, and performance — not just for

today’s needs but for future growth. You’re comfortable owning both architecture and code,

working cross-functionally, and helping a small engineering team deliver world-class software.

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