Job Description
NuORDER by Lightspeed is looking for a Data Integration Specialist to join our Service Delivery team in Canada!
In this role, you will be responsible for driving the successful development of solution infrastructure and the completion of data integration projects that automate the flow of data between NuORDER and other systems, or that customize the NuOrder purchasing workflow.
You will be expected to work according to the EST timezone. Please note that this position can be fully remote.
What you’ll be doing:
- Writing timely responses to clients regarding their open issues, updating internal documentation and creating external resources for our clients to self-serve
- Actively staying up to date with the newest features of the NuORDER platform, enhancements to its middleware, and advocating for changes to drive both the platform and its tools forward
- Troubleshooting customer issues in an effort to discover what solution would be the best fit for a client’s needs
- Managing multiple integration projects in a customer-facing capacity as well as performing any updates to mapping, formatting or other conditional logic
- Creating, updating, and maintaining integrations using ETL and data integration technologies across a variety of data sources
- Leading scoping calls with clients in an effort to discover alternative workflows, highlight changes, and gather technical specifications that directly address a client’s data needs
- Working cross-functionally to deliver projects, find solutions, and support larger integration initiatives
We’re creative, innovative, and helping businesses become more efficient. Ensuring that each member of our team feels fulfilled and on track to become the very best employee they can be is important. We fully believe that each and every individual part of our organization provides value, a new perspective and progress to NuORDER’s growth and success.
What you need to bring:
- Help Desk and Troubleshooting experience
- Comfortable multi-tasking and juggling competing/changing priorities to ensure client issues are responded to quickly
- Solid writing and presentation skills to ensure clients are delighted with the service
- Understanding of SQL, JavaScript, SaaS, CRM, ERP and APIs a plus
- Above all else, able to think beyond the status quo with a can-do attitude and an appetite for success!
What’s in it for you:
Be a changemaker
You’ll enjoy:
- A flexible work environment that empowers you to do your best work
- A culture that celebrates performance
- The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
- Career-defining opportunities
Plus benefits designed to keep you happy, healthy and fulfilled.
- Flexible paid time off and remote work policies
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, employee-led networks, social committees to sponsored sports teams
- Computer purchase program to get your personal MacBook
- Enhanced parental leave to support growing families
- Lightspeed equity scheme (we are all owners)
- Unlimited paid time off policy
- People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
- Health insurance: Immediate access to health, dental, vision, and life insurance for you and your eligible dependents.
- Employer RRSP contribution of up to 4% of base salary to a maximum of $5,000
- Health and wellness benefit of $500 per year
- Employee Technology Purchase Program: Ability to an interest-free loan to purchase certain Apple products
- LinkedIn Learning: At Lightspeed, we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
- Paid leave and assistance for new parents
- Mental health online platform and counselling & coaching services
- Volunteer day
- We got you covered! A variety of snacks, coffee, and teas are always accessible and available in the office kitchen - Tuesday: Pancakes, Wednesday: Lunch is served, and Thursday is Happy Hour with a variety of drinks and snacks.
Fuel your growth. Find your people.
At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.
At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $70,000 to $80,000 CAD . Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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