Outbound Account Executive (Hospitality)

Job Description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for an Outbound Account Executive to join our high-performing hospitality sales team in Asia-Pacific (APAC). This is a full-cycle role where you’ll build your own pipeline through prospecting, book meetings, and manage the entire sales process from initial outreach through to demo and close. You’ll be joining a fast-growing, innovative company that’s transforming how hospitality businesses connect with their customers.

What you’ll be doing:

• Identify and engage high-potential hospitality venues across Australia, building a strong pipeline through multi-channel outreach (calls, email, social).
• Own the full sales cycle from discovery to close, ensuring a seamless customer experience.
• Deliver tailored product demos and act as a trusted advisor, positioning Lightspeed as a complete solution.
• Lead pricing discussions and negotiations to drive strong commercial outcomes.
• Consistently meet or exceed revenue targets while maintaining accurate CRM data for forecasting.
• Collaborate with cross-functional teams to support customer success and business growth.
• Stay on top of industry trends and continuously refine outreach strategies to improve performance.

What you need to bring:

We’re looking for a candidate who has experience with the following:

• Prior experience in outbound sales, including cold calling, re-engaging leads, and converting conversations into meetings.
• Ability to forecast pipeline and manage daily, weekly, and monthly KPIs.
• Proven track record of high performance in previous sales roles.
• Strong motivation to grow your career.
• Experience with Salesforce and the hospitality industry is a plus (not required).

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• Genuine career growth opportunities based on performance within a company that’s continuously expanding.
• Uncapped commission
• Work with highly skilled people who are as passionate about sales & marketing  as you are
• An environment that encourages initiatives and leadership
• Work in a team big enough for growth but lean enough to make a real impact;
• Fun activities with your teammates & social events throughout the year including the legendary sales summit party in Canada
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story.

Plus benefits designed to keep you happy, healthy and fulfilled.

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog friendly environment
• Rooftop with dining space and BBQ facilities
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
• Weekly catered lunches for the entire office
• Exciting events hosted regularly by our Sydney Culture Club
• Brand new office space located in Redfern, NSW

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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