Senior Revenue Operations Analyst

Job Description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a Senior Revenue Operations Analyst to join our global team, supporting our international business. In this role, you’ll analyse and optimise operational data to deliver timely, accurate insights that drive better decision-making, while partnering closely with Sales, Marketing, and Customer Success to align on insights, improve processes, and strengthen revenue operations. If you enjoy uncovering root causes, identifying patterns, and collaborating across teams, this is a great opportunity to make an impact.

What you’ll be doing:

• Extract, analyse, and interpret data from CRM systems, marketing platforms, and other sources to identify trends and KPIs, translating insights into clear, actionable recommendations.
• Build and maintain scalable dashboards and reports to effectively communicate insights to leadership and cross-functional teams.
• Track and analyze key sales metrics and funnel performance to identify bottlenecks and opportunities to improve conversion and overall performance.
• Develop and maintain accurate revenue forecasts using historical data, pipeline health, and market trends.
• Explore and apply AI-driven tools and automation to improve efficiency and scale revenue operations processes.
• Partner with Sales, Marketing, and Customer Success teams to align on insights, improve processes, and drive operational effectiveness.
• Identify and implement process improvements, including automation and workflow enhancements to increase efficiency and scalability.

What you need to bring:

We’re looking for a candidate who has experience with the following:

• Strong business acumen with the ability to translate business needs into data and reporting requirements.
• Prior experience using Looker or similar BI tools to build scalable dashboards and reports.
• Advanced analytical skills, with the ability to turn complex data into clear, actionable insights and narratives.
• Strong experience with Salesforce or similar CRM systems, including data structures, reporting, and data integrity.
• Experience supporting revenue forecasting, pipeline analysis, and planning processes.
• Ability to identify and implement process improvements that drive efficiency and scalability.
• Proven ability to work cross-functionally and influence stakeholders across teams such as IT, IS, GTM Ops, Sales, and Marketing.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team large enough for growth but lean enough to make a real impact;
• Exposure to modern and proven technology;
• Ability to work and grow in a truly flexible environment;
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story.

Plus benefits designed to keep you happy, healthy and fulfilled.

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog friendly environment  II REMOVE IF BRISBANE II
• Incredible snack bar filled with a variety of snacks & drinks, to keep you going throughout the day II MELBOURNE ONLY II
• Weekly catered lunches for the entire office II MELBOURNE ONLY II
• Dedicated Wellness Room for your physical and mental health needs, during working hours II MELBOURNE ONLY II
• Exciting events hosted regularly by our Melbourne Culture Club II MELBOURNE ONLY II
• Awesome office space located in Southbank, VIC II MELBOURNE ONLY II
• Rooftop with dining space and BBQ facilities II SYDNEY ONLY II
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar II SYDNEY ONLY II
• Weekly catered lunches for the entire office II SYDNEY ONLY II
• Exciting events hosted regularly by our Sydney Culture Club II SYDNEY ONLY II
• Brand new office space located in Redfern, NSW II SYDNEY ONLY II

|| ONLY IF Accounting, Billing, SRE, DX, Data Eng, P&C, IT, Security, Payments, VP & C-level || Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

|| ONLY IF Underwriting ||__Please note that we conduct credit checks as part of our hiring process for this role.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.