Job Description
This is an exciting opportunity for a strategic and data-driven Head of Commercial & Partnerships to join a fast-growing healthcare SaaS company and lead its entire revenue engine across sales, marketing, and partnerships. You will drive scalable revenue growth, optimize commercial performance through metrics and systems, and play a key role in shaping the company’s next stage of expansion alongside the founders and executive leadership team.
Company Profile:
Our client is the leading platform connecting Nurse Practitioners (NPs) with collaborating physicians across the United States. Their service streamlines an often-complex process—enabling NPs to quickly, affordably, and confidently find physician collaborators to meet state requirements and launch their practices.
The company is profitable, founder-led, and rapidly growing, currently supporting 1,300+ active providers across the US, offering both strong scale and meaningful impact in the healthcare space.
Overall purpose and responsibilities of the role:
We are hiring a Head of Commercial & Partnerships to own the full revenue engine: sales, marketing, and steady-state partner relationship management. This leader will sit above the Director of Sales and the marketing function and will be accountable for turning marketing investment into pipeline - and pipeline into predictable, efficient revenue.
This is a builder role, not a caretaker seat. You will inherit a working sales motion and real momentum. Your job is to make that motion repeatable, measurable, and capital-efficient: a commercial organization that runs on systems, metrics, and operating discipline rather than heroics.
Duties and Responsibilities:
Direct Reports:
Director of Sales; Head of Marketing / Marketing Function
WHAT YOU WILL OWN
Revenue & Sales
- Own the revenue number across new business and expansion.
- Manage, coach, and develop the Director of Sales and the broader sales team.
- Strengthen the sales process and pipeline discipline, including our Sandler-based methodology, forecasting accuracy, stage conversion, and rep ramp.
- Improve funnel conversion while protecting unit economics; CAC efficiency is a first-class metric, not an afterthought.
- Own end-to-end analysis of the full acquisition funnel from lead generation to closed revenue, identifying and resolving conversion bottlenecks across stages.
- Drive continuous optimization of commercial performance through data-driven improvements across sales execution and funnel efficiency
Marketing
- Own demand generation end to end and align it tightly with sales so top-of-funnel and conversion operate as one motion.
- Manage paid, organic/SEO, lifecycle, and content channels with a sharp focus on CAC, payback, and revenue quality.
- Build reporting that connects marketing spend to pipeline and closed revenue so every dollar can be defended.
- Lead performance evaluation of marketing activities using CAC, ROAS/ROMI, and conversion metrics to improve acquisition efficiency.
- Identify and close capability gaps in marketing execution through hiring, tooling, or external expertise where needed.
Partnerships - Steady-State Relationship Management
- Own ongoing relationship management for the existing partner book, including check-ins, coordination, inbound partnership interest, and light coalition participation.
- Keep partner relationships warm, organized, and well-documented.
- Coordinate with founders on opportunities that may require strategic positioning, regulatory sensitivity, or founder-level relationships.
- Act as executive owner for key high-impact partners, including presenting, maintaining engagement, and ensuring retention of major revenue-driving relationships.
- Participate in closing and managing partnership opportunities while supporting gradual expansion of the partner ecosystem.
- Establish scalable processes for partnership management as the portfolio grows.
LEADERSHIP & REPORTING
- Build a commercial operating rhythm: weekly pipeline reviews, monthly business reviews, and clean dashboards.
- Speak credibly to commercial strategy and performance metrics with internal leadership and external stakeholders.
- Hire, coach, and retain a high-performing commercial team in a lean, high-ownership environment.
- Work closely with executive leadership to align sales, marketing, and partnership strategy with overall company objectives.
- Identify organizational and operational gaps and implement scalable improvements across commercial functions.
- Help build scalable revenue operations infrastructure, including forecasting, reporting, and performance tracking systems.
WHAT SUCCESS LOOKS LIKE
First 90 Days
- Fully ramped on NPC’s product, ICP, funnel, and key metrics, including ARR, take rate, collection rate, CAC, and active customers.
- Established a reliable weekly forecast and a clear view of pipeline health.
- Mapped the existing partner book and taken over steady-state relationship management.
First 6-12 Months
- Predictable, well-forecasted revenue growth with healthy CAC and improving payback.
- A documented, repeatable sales process that survives rep turnover.
- Marketing and sales operating as one accountable motion with shared metrics.
- A commercial dashboard leadership trusts without manual cleanup.
Scope note:
Net-new strategic and regulatory-adjacent partnerships - including new platform deals, coalition positioning, or anything requiring founder relationships - remain founder-led. This role owns operational relationship management of the existing book and inbound coordination. The line will be clearly defined during onboarding.
WHO YOU ARE
- 8+ years in commercial leadership, with experience owning both sales and marketing; CRO, VP Commercial, or VP Sales & Marketing background preferred.
- Proven track record scaling revenue in B2B SaaS; marketplace and/or healthcare experience is a strong plus.
- Fluent in funnel economics - CAC, payback, conversion, and forecast accuracy - not just bookings.
- A strong people leader who can manage an existing director while building a stronger team around them.
- Process-oriented and systems-minded; you make revenue repeatable through operating discipline.
- Comfortable in a lean, fast-moving, high-ownership company.
- Excellent written and spoken English, with strong cross-time-zone collaboration skills for a US-based founding team.
- Strong preference for marketing-led commercial leadership with hands-on performance marketing and acquisition experience.
- Experience building or operating data-driven commercial systems (dashboards, attribution, reporting) in high-growth environments.
- Ability to own the end-to-end revenue funnel, linking acquisition activity directly to revenue outcomes.
- Experience managing strategic, high-value partnerships at an executive level.
- Strong capability in identifying and fixing organizational and process gaps in scaling teams.
- Comfortable working in fast-scaling SaaS environments where systems and processes are still evolving.
NICE TO HAVE
- Experience with Sandler or a comparable sales methodology.
- Healthcare, compliance, or regulated-industry exposure.
- Familiarity with product-led growth, marketplace dynamics, and SEO/GEO-driven acquisition.
Job type: Permanent
Emp type: Direct hire; Full-time
Schedule: Monday to Friday, 9am to 6pm EST
Location: Remote / Work from home
Industry: Healthcare Marketplace / Platform
Expertise: Sales and Marketing Executive Leadership, Partnership Management
