Job Description
Location:
Permanent work from home.
**Needs to be onsite in Metro Manila, 2 times a year for meetings/company functions.
Working Hours / Job Type:
Monday to Friday, 9:00 AM to 6:00 PM Central Time (10:00 PM to 7:00 AM Philippine Time), with 8 core working hours inclusive of a 1-hour break.
Company Profile:
Our client is as US based company that offers comprehensive IT support services for businesses of all sizes. Services include managed IT, cybersecurity, IT consulting, and hardware/software procurement.
As part of their continued growth and expansion, the company is strengthening its presence in the Philippines and is seeking a highly motivated, detail-oriented, and proactive Procurement & Sales Coordinator to join their dynamic team. This role offers an excellent opportunity to contribute to a fast-growing organization by supporting procurement activities, coordinating sales operations, and ensuring seamless service delivery to customers.
Overall purpose and responsibilities of the role:
As a Procurement & Sales Coordinator, you will primarily support existing customers by coordinating technology-related requirements, obtaining supplier quotations, sourcing products, and assisting in the delivery of solutions. The successful candidate will work closely with both technical and commercial teams to ensure a seamless, professional, and customer-focused experience while maintaining strong relationships with customers, suppliers, and internal stakeholders.
Duties and Responsibilities:
· Manage and respond to inbound enquiries and requests from existing customers
· Prepare accurate quotations for technology products, software, licensing, and related solutions
· Source products and coordinate with suppliers, distributors, and vendors to obtain pricing, availability, and lead-time information
· Liaise with engineers and technical teams to ensure customer requirements are clearly understood and accurately documented
· Assist in the preparation of proposals, solution recommendations, and supporting documentation
· Follow up on customer enquiries, quotations, and orders, providing timely updates throughout the process
· Maintain accurate records of quotations, orders, supplier communications, and customer interactions within company systems
· Coordinate the flow of information between customers, suppliers, engineers, and internal stakeholders to ensure efficient service delivery
· Provide administrative and operational support to the sales and technical teams
· Help ensure a seamless and professional customer experience throughout the quotation, procurement, order fulfilment, and post-sales support process
Must-have Skills / Qualification:
· At least 2 to 5 years of experience in a similar Procurement Coordinator, Sales Support, Sales Coordinator, Account Coordinator, or Customer Support role
· Excellent written and verbal English communication skills
· Strong customer service and relationship management abilities
· Highly organized with exceptional attention to detail
· Proven ability to manage multiple tasks, priorities, and stakeholders simultaneously
· Strong administrative, coordination, and follow-up skills
· Proficiency in Microsoft Office applications, particularly Outlook, Excel, Word, and PowerPoint
· Ability to quickly learn and understand technical products, services, and industry terminology
· Comfortable working with international customers, suppliers, and remote teams
· Experience using quoting tools, CRM systems, and business software such as Salesforce and QuickBooks
Advantageous Experience/Skills:
· Experience working for an IT distributor, reseller, managed services provider (MSP), systems integrator, technology vendor, or similar technology-focused organization
· Experience in procurement, quotation management, inside sales, sales support, account coordination, customer service, or order management
· Familiarity with common business technology products and services, including:
o Desktop and laptop hardware
o Servers and storage solutions
o Networking equipment
o Software and licensing
o Microsoft 365 and related productivity solutions
· Ability to understand customer technology requirements and coordinate appropriate solutions with minimal technical guidance from engineering teams
