Job Description
Company Description
If a new challenge and the opportunity to positively impact a new and growing service area is what you are seeking, then this is the role for you.
Unified Healthcare Group (UHG) is looking for a motivated healthcare professional (Enrolled Nurse) with excellent verbal communication skills within our Tele Services team and liaise with medical practitioners to facilitate the exchange of health and medical information.
About UHG.
UHG’s purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and share medical information to achieve best in market outcomes. Enabled by medEbridge®, we provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. Our customers connect easily with health practitioners using this platform to access information quickly to make informed decisions and improve outcomes for their clients who have suffered personal injuries such as road or workplace accidents.
Job Description
What You Will Be Doing.
Key Responsibilities include, but are not limited to:
- Management of a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements
- Booking appointments and conducting interviews with General Practitioners & specialists
- Writing accurate case notes in the medEbridge® platform
- Relationship management between clients and UHG
- Data entry and ad hoc administrative duties where required
Qualifications
What You Should Have
- An enrolled nurse with knowledge or understanding of how health practitioners work in clinic
- Excellent verbal and written communication skills
- Sound keyboard skills, and technologically savvy with intermediate Microsoft Office Suite skills, namely Outlook, Word, and Excel
- Ability to negotiate, influence and manage conflicts effectively
- The ability to multitask in a fast-paced environment
- Exceptional time management and organisational skills
Additional Information
Be part of the MedHealth group, where our core values are shaped by what matters most to our people and how we deliver meaningful services. Head to www.medhealth.com.au for further details.
The benefits we offer:
- Employee initiatives for health insurance, fitness and travel perks
- Exclusive employment discount program
- Health, Wellness & Financial wellbeing
- Hybrid working arrangements
- Novated leasing and specified salary sacrificing
- Paid parental leave (criteria applies)
- Purchased leave
- Hybrid working arrangements
- Close to public transport
Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we’re always up to something fun! Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.
A full position description is available upon request from HR on [email protected]
\*\* We will not be able to support international applicants for this role.
#UHG
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
