Job description
About Momos
Momos is the leading Guest AI Platform built for multi-location restaurant brands across the globe. We help Customer Service, Operations, and Marketing teams streamline guest feedback, automate issue resolution, and drive repeat revenue — all powered by AI. Our customers include some of the most iconic QSR and fast-casual brands across 23,000+ locations worldwide.
We’re growing quickly and investing in strategic field marketing to fuel our next stage of expansion. As we scale in North America, events will play a critical role in brand visibility, pipeline creation, and customer engagement.
The Role
The Product Engineering team is looking for a (Senior) Backend engineer to drive meaningful impact for our customers. You will own the design, implementation, and operation of key platform features. We are looking for self motivated individuals from all backgrounds, who are prepared to take on the challenges and opportunities that come from working in a fast paced, early stage startup. Success in this role will lead to increased responsibility and leadership opportunities as Momos continues to scale.
Primary Role & Responsibilities
- Build powerful web applications using NodeJS (mainly), Python.
- Contribute to technical architecture design for our new products and enhancements to current products.
- Collaborate closely with other software engineers, product managers, and designers.
- Help other engineers on the team via mentorship, code pairs and code reviews.
- Hustle - plain and simple.
Ideal Background
- 3–5 years of experience building and operating backend systems on a modern web stack.
- Strong experience in backend development with at least one mainstream server-side language.
- Solid knowledge of relational databases and data modeling.
- Experience working with event-driven or data-intensive systems handling high data volumes.
- Familiarity with analytics-focused data storage and large-scale querying.
- Hands-on experience with cloud-based infrastructure and scalable deployment models.
- Experience building systems with scalability, availability, and reliability in mind.
- Good communication skills and English proficiency for working with global teams.
Nice to Haves
- Experience with data integration from multiple external sources.
- Exposure to workflow orchestration or long-running backend processes.
- Experience with observability and testing in production systems.
- Experience applying AI-powered features in real-world products.
- Background in marketing, analytics, or consumer-facing platforms.
- Interest in open-source technologies and communities.
Location
Hybrid in Ho Chi Minh City, Vietnam
Competitive salary and bonus scheme
Private medical insurance
Paid time off and a flexible working culture
Opportunities for rapid career advancement
A dynamic and inclusive company culture
Access to the latest technology and tools for personal development
Comprehensive onboarding program for new employees
Employee recognition programs for outstanding performance
Participation in industry conferences and events
A supportive environment that encourages innovation and creativity
Cultural Values
- Mission-driven and fast-paced, entrepreneurial environment.
- A collaborative and flat company culture.
- Comprehensive private health insurance.
- Discretionary trips to our offices across the globe, with global travel medical insurance (when it’s safe to travel!).
- Cross-cultural team bonding/networking.
- Love Food? Join our Team!
Equal Opportunity
Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.
