Job Description
About Morty
Morty is building the operating system for modern mortgage businesses.
Founded by product- and engineering-driven leaders, Morty transforms the complex infrastructure of mortgage into a scalable, technology-powered platform. Leveraging the technology, workflows, and systems we built as a digitally native mortgage brokerage, we enable loan officers and brokerages to launch, operate, and grow under their own brand — without the traditional overhead, friction, or cost.
We sit at the intersection of fintech, SaaS, and real-world financial transactions, redefining how mortgage businesses are built and scaled.
The Role
Morty is seeking a high-impact Director of Business Operations to own and evolve the operational systems that power our platform.
This is a hands-on leadership role for a strategic operator who thrives in fast-moving environments, enjoys solving complex problems, and is energized by building structure at scale. You will partner closely with executive leadership, drive mission-critical initiatives, and shape the operational foundation that enables Morty’s growth.
While the title reflects the strategic scope of the role, this position is deeply execution-oriented and highly involved in day-to-day operational problem solving and systems building.
This role is ideal for a builder and operator — someone equally comfortable with high-level thinking and rolling up their sleeves to drive outcomes.
What You’ll Own
• Own and continuously improve Morty’s core operational workflows and systems
• Diagnose operational bottlenecks and design scalable solutions
• Lead high-priority cross-functional initiatives from concept through execution
• Partner with executive leadership to translate strategy into operational reality
• Build structure, processes, and internal infrastructure to support scale
• Develop metrics, tracking systems, and decision-support frameworks
• Identify opportunities to improve efficiency, speed, and customer experience
• Serve as a central point of ownership for mission-critical operational priorities
• Operate comfortably across both strategic and deeply tactical work
What We’re Looking For
• 5+ years of experience in business operations, consulting, banking, fintech, or high-growth startup environments
• A true operator with strong systems and process design instincts
• Highly analytical with exceptional independent problem-solving ability
• Exceptional ownership mentality with a strong bias toward action
• Comfortable operating with urgency and decisiveness
• Thrive in high-tempo, high-performance environments
• Strong prioritization judgment and business intuition
• Structured thinker who brings clarity to ambiguous situations
• Comfortable moving between strategic thinking and hands-on execution
• Naturally proactive, resourceful, and execution-driven
• Calm, decisive, and solutions-oriented under pressure
• Excellent written and verbal communication skills
• Highly organized, adaptable, and resilient
You’ll Likely Thrive Here If You
• Enjoy operating at a high velocity
• Prefer dynamic, fast-moving environments
• Take pride in responsiveness, speed, and follow-through
• Are energized by solving complex operational problems
• Have a low-ego, no-task-too-small mindset
• Like building structure rather than maintaining the status quo
Growth & Trajectory
This role is designed for significant expansion in scope and responsibility.
As Morty scales, this individual will play a foundational role in shaping our operational infrastructure, with the opportunity to grow into broader operational leadership over time.
Salary Range
$140,000 – $160,000, depending on experience and location
