Job Description
Company Description
👋🏼 We’re Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale—across all devices and digital mediums, and our people exist everywhere in the world (18,500+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We’re looking for great new colleagues. That’s where you come in!
Job Description
REQUIREMENTS:
- Total experience 4+ years
- Hands-on experience in Workday HCM integration development, configuration, and production support.
- Experience developing and supporting integrations using Enterprise Interface Builder (EIB), Core Connectors, Benefits Connectors, Payroll Effective Change Interface (PECI), Workday Studio, and Document Transformation.
- Knowledge of Workday Business Process configuration and support.
- Functional understanding of Workday HCM modules, including Core HCM, Compensation, Payroll, Recruiting, Applicant Tracking System (ATS), Employee Management, and Learning Management System (LMS).
- Experience developing and supporting Workday Reports and BIRT reports.
- Experience uploading and managing Workday content such as questionnaires, onboarding documents, and templates.
- Knowledge of Workday security roles, domains, and security profiles.
- Understanding of Workday CD functionality and support processes.
- Experience with ITSM tools and ticket management processes.
- Familiarity with JIRA for sprint planning, task tracking, and issue management.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to collaborate with business stakeholders, implementation partners, and cross-functional IT teams.
- Workday certification is preferred.
- Willingness to work in the 11:00 AM – 8:00 PM IST or 12:00 PM – 9:00 PM IST shift to support US business hours.
RESPONSIBILITIES:
- Develop, implement, maintain, and support Workday HCM integrations with enterprise and third-party applications.
- Build and support integrations using EIB, Core Connectors, Benefits Connectors, PECI, Workday Studio, and Document Transformation.
- Configure and maintain Workday Business Processes and support ongoing functional enhancements.
- Develop, maintain, and troubleshoot Workday Reports and BIRT reports.
- Manage onboarding content, questionnaires, templates, and other Workday configuration activities.
- Configure and support Workday security roles, domains, and user access.
- Provide functional and technical support for Workday CD and related business processes.
- Handle day-to-day Workday CD support activities, including issue resolution and operational support.
- Create, manage, and maintain JIRA tickets for sprint planning, task tracking, and progress reporting.
- Support ongoing Workday CD activities such as billability mapping, notification emails, NES changes, and other operational processes.
- Perform background corrections, data fixes, and issue resolution to ensure system accuracy and stability.
- Collaborate with business stakeholders, implementation partners, and internal IT teams to gather requirements and deliver effective solutions.
- Manage incidents, service requests, and change requests through ITSM processes while ensuring SLA compliance.
- Prepare and maintain technical documentation, integration specifications, knowledge articles, and operational runbooks.
- Stay current with Workday product updates and recommend improvements to enhance system performance and business processes.
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
