Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Director, Strategic Global Partner Projects is a senior strategic leader responsible for driving global, cross functional transformation initiatives that elevate the performance and long term evolution of the Partners Organization.
This role leads both foundational operational programs and future state partner strategy development, ensuring cohesive planning, scalable processes, and alignment across all regions. Serving as a key advisor to the Chief Partners Officer, this leader orchestrates global initiatives that enable a unified partner ecosystem and accelerate business outcomes worldwide.
How will you make an impact
Global Strategic Planning & Transformation
- Lead the creation and ongoing evolution of the global partner strategy, including multi‑year planning, ecosystem design, and organizational growth priorities.
- Convert strategic directives from the Chief Partners Officer into global operational roadmaps with clear milestones, KPIs, and success measures.
- Align with regional partner leaders to ensure the strategy is globally consistent while meeting localized needs.
Cross‑Regional, Cross‑Functional Project Leadership
- Own a global portfolio of enterprise-level, transformational initiatives, ensuring strong alignment across Product, Sales, Finance, Operations, Marketing, Customer Success, and Regional Partner organizations.
- Manage global project design, governance, rollout, adoption, and performance tracking.
- Drive consistency and scalability across regions by establishing shared frameworks, tools, and processes.
Executive Partnering & Global Stakeholder Management
- Serve as a trusted advisor to the Chief Partners Officer with insights, risk mitigation guidance, and recommendations.
- Develop executive materials including narratives, global business reviews, transformation updates, and partner ecosystem communications.
- Build strong, trust-based relationships with global and regional leaders to ensure alignment and accelerate decision-making.
Global Change Management & Organizational Enablement
- Lead enterprise-wide change management to ensure regions successfully adopt new partner models, processes, and tools.
- Support global enablement by identifying capability gaps, creating clarity, and improving collaboration across partner teams.
- Drive cultural alignment and communication across geographically dispersed teams.
Have you got what it takes?
- 10+ years in global strategy, business operations, program management, consulting, or partner/channel leadership.
- Demonstrated success leading large‑scale, global transformation programs in complex or matrixed environments.
- Ability to create structure out of ambiguity and lead teams through global change.
- Exceptional communication skills, with experience influencing senior level leadership,.
- Strong stakeholder management skills across multiple regions, cultures, and business functions.
You will have an advantage if you also have:
- Experience in a global technology or SaaS organization.
- Deep knowledge of global partner ecosystems or channel/alliances strategy.
- MBA or equivalent strategic/business education.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
