Job Description
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Our Platform Engineering Group is made up of senior and staff engineers, with teams specialising in Platform Infrastructure, DevOps, Software Infrastructure, Database Reliability, and Site Reliability. We own multi‑account governance, CI/CD and GitOps standards, the EKS/EC2 lifecycle, and platform-wide shared tooling and data services. Our mandate is to drive consolidation, automation, compliance, and reliability at scale.
We’re an AWS-based .NET organisation operating across 15+ AWS accounts, actively migrating from a sizable Windows & Linux/EC2 footprint (~1,000 instances) to Linux on EKS (15+ clusters, hundreds of nodes, thousands of pods). Infrastructure as code with Terraform & Crossplane, and Prometheus-driven observability.
Reporting to the Platform Evolution Engineering Manager (DevOps Engineering Manager), you will lead the design, implementation and support of advanced infrastructure for our rapidly growing platform.
This position is fully remote and allows you to work from anywhere within Northern Ireland.
What You’ll Do
- Lead large, complex infrastructure projects to delivery, including research/proposal, planning and testing phases.
- Own EKS/EC2 lifecycle: provisioning, upgrades, add‑ons (CNI/CSI/Ingress), autoscaling/capacity, reliability, and cost controls.
- Define CI/CD and GitOps standards (TeamCity/Octopus and GitHub Actions + Argo CD or Flux); design .NET container pipelines.
- Standardize IaC with Terraform and use Crossplane where Kubernetes‑managed cloud resources make sense.
- Build and maintain platform tooling, environments, and scripts; enable self‑service patterns for product teams.
- Partner with the other Platform Engineering teams, Security, and the broader Olo ENG Group on incident response, runbooks, and sustainable operational practices.
- Automate security/compliance workflows (patching, evidence capture for SOC 2/PCI, remediation) without slowing delivery.
- Mentor engineers, document and socialize platform standards, and drive adoption across teams.
What We’ll Expect From You
- 5+ years of experience in a similar role with deep AWS experience, strong Kubernetes/EKS operations, Terraform‑first IaC, and CI/CD/GitOps patterns.
- Strong debugging and troubleshooting skills.
- Effective collaborator and mentor, able to engage directly with a range of internal consumers and stakeholders.
- Thrives on autonomy, with strong organizational and project management skills, and a desire to help shape technical strategy.
- Linux proficiency; solid Bash/Python scripting. Familiarity with Windows/PowerShell and .NET build/deploy nuances for legacy workloads.
- GitOps and deploy tooling: Argo CD or Flux; GitHub Actions. Experience with TeamCity/Octopus is a plus.
- Observability: Prometheus; Datadog or SumoLogic experience is a plus.
- Messaging and data familiarity such as Kafka/MSK and AWS SNS/SQS/Kinesis; exposure to Postgres/MSSQL/MySQL helpful.
- Security/compliance know‑how (SOC 2, PCI) and practical experience implementing compliant change controls and audit support.
We do not expect proficiency in every tool listed above. This is the stack we build on. Be strong in several and able to learn the rest quickly.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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