Job Description
About Onebrief
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient.
We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world.
Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most.
About the Role
We’re hiring a Systems Engineer to join our Corporate IT team. This role is focused on endpoint management, SaaS administration, escalation support, and advanced troubleshooting with a strong emphasis on security and operational discipline.
You’ll report to the Corporate IT Manager and work across Engineering, HR, and Finance. This role carries direct ownership of core systems and requires sound judgment across technical, operational, and change-related decisions.
About You
You take ownership of the systems you support and understand how they operate beyond surface-level administration. You are experienced across endpoint management, SaaS platforms, and identity systems, and can move from routine work to deep troubleshooting without friction. You handle escalations with a structured, root-cause-driven approach.
You operate effectively in undefined or shifting environments. You bring structure to ambiguity, communicate clearly during incidents and changes, and make decisions that balance speed, risk, and long-term stability. You maintain strong operational discipline, document what matters, and follow through.
What You’ll Do
Own endpoint and device management across the environment. Maintain MDM platforms, enforce security baselines, and ensure devices remain compliant, patched, and operational.
Manage SaaS and identity systems, including application lifecycle, access controls, and integrations. Maintain least-privilege access and support audit and compliance requirements.
Act as the escalation point for complex technical issues. Diagnose root causes across endpoints, systems, and integrations, and drive issues through resolution.
Improve system reliability and security through proactive maintenance, configuration hardening, and continuous reduction of operational risk.
Execute changes within defined maintenance windows. Plan, communicate, and implement changes to minimize user impact and maintain system stability.
What We Look For
U.S. Citizen
Ability to pass a background check
5+ years of experience in systems engineering, systems administration, or similar
Bachelor’s degree in Computer Science, Information Systems, or related field (preferred, not required)
Experience with endpoint management (Intune, Jamf, Workspace ONE, or equivalent)
Experience managing SaaS platforms, SSO, and access control
Experience with identity providers (Okta, Azure AD/Entra ID, or similar)
Strong troubleshooting across endpoints, OS (Windows, macOS, Linux), networking, and SaaS integrations
Experience handling escalations and resolving root cause
Experience executing changes within maintenance windows
Ability to document systems and processes clearly
Notice to Third Party Recruitment Agencies
Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.
