Channel Systems Engineer

🇬🇧 United Kingdom - Remote
🔧 DevOps🔵 Mid-level

Job description

Company Description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

The Team

Our SE team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to security.

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Systems Engineering community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Job Summary

As a GSI Channel Systems Engineer managing specific Global Systems Integrators, your role

will involve providing leadership, technical expertise, and guidance to these strategic partners

on their journey towards becoming key Palo Alto Networks partners.

Unlike a standard regional role, this position requires working with complex, global

organizations. You will work as a technical leader with GSI partners, providing technical

expertise to support the technical sales, service creation, and implementation of company

products and solutions. This role involves collaborating with GSI partners to build technical

practices, training them on technical aspects, and ensuring the successful design of joint service

offerings. You will act as a trusted advisor, driving growth by fostering strong relationships with

GSI solution architects and practice leaders.

Key Responsibilities

Strategic Partnership & Technical Leadership

● Serve as the primary technical leader for assigned GSI partners.

● Collaborate with focus GSIs to develop comprehensive business plans that align to

strategic objectives, specifically focusing on joint service creation and managed

service offerings.

● Apply Business and Technical Acumen to design and deliver customized solutions based

on partner and customer needs, ensuring alignment with company standards.

Enablement & Practice Building

● Plan and drive detailed technical training sessions for GSI teams, ensuring they are

proficient in the company’s products and able to embed them into their own consulting

and delivery frameworks.

● Assist in the development and deployment of channel enablement materials suited for

large-scale integrators, such as reference architectures and technical guides.

● We are working to create partner experts for life.

Sales Support & Collaboration

● Provide technical pre-sales support to partners, including product presentations,

demonstrations, and complex solution architecture design for large-scale transformation

projects.

● Collaborate with your sales peers (GSI Alliance Managers) to identify opportunities for

new partnerships and expand existing ones.

● Support GSI partners with technical issues during and after product implementation,

acting as a liaison between them and the company’s technical support teams.

● Collaborate with the product management and development teams to provide feedback

on product improvements based on GSI and end-customer feedback.

Qualifications

Required Qualifications

● 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a

similar technical role within the technology industry.

● Prior experience working with GSIs (Global Systems Integrators) is required. A

strong understanding of GSI business models (Consulting, Managed Services,

Outsourcing) is essential.

● Skilled in at least one of the following: Networking, Network Security, Cybersecurity,

Private/Public Cloud Security, SOC/Endpoint, or SASE.

● Experience in complex sales involving long sales processes with multiple buying

centers and multi-product solutions is preferred, as is typical in GSI environments.

● Prior experience architecting cybersecurity solutions that solve technical challenges and

influence business initiatives is preferred.

● Proven track record of influencing key stakeholders and gaining buy-in from key

stakeholders, including Practice Leaders and Enterprise Architects.

● Excellent communication skills, both verbal and written, with the ability to present

complex technical information to non-technical audiences.

● Ability to work independently and as part of a cross-functional team, managing multiple

projects in a fast-paced environment.

● Willingness to travel to support partners and attend events as necessary.

Preferred Qualifications

● Bachelor’s degree in Computer Science, Engineering, Information Technology, or a

related field or equivalent military experience.

● Previous experience selling, implementing, or managing SaaS offerings is strongly

preferred.

Additional Information

Our Commitment:

  • We’re problem solvers that take risks and challenge cybersecurity’s status quo.
  • We are committed to providing reasonable accommodations for all qualified individuals with a disability.
  • Palo Alto Networks is an equal opportunity employer.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

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