Pathstream

Pathstream was founded in 2018. We work with Fortune 500 business leaders to provide professional development for their frontline team members.

Our offerings include 1:1 Coaching, AI Simulations, and Career Guidance. These programs support team members in developing new skills and mindsets, delivered outside of work hours.

We offer career coaching and workforce development for frontline teams in contact centers, customer care, call centers, banking, insurance, and healthcare insurance. Our programs build essential capabilities such as critical thinking, problem-solving, adaptability, emotional intelligence, time management, communication, and collaboration. The solution is scalable, designed for both leaders and team members, and can launch in under a month with initial results seen within two weeks. Setup is quick and does not require sharing Personally Identifiable Information (PII) or sensitive data.

We partner with companies like Amazon, Citibank, Mastercard, Centene, Northwestern Mutual, Salesforce, Nestlé, Fidelity, Allstate, T-Mobile, BCBS Palmetto, TD Bank, JPMC, Target, Lowes, and Macy’s. Our services are for frontline teams in Financial Services, Healthcare, Insurance, Retail & Distribution, and Telecommunications.

Here are some highlights:

• Over 100 companies partnered
• Over 36,000 employees served
• 94% of employees feel prepared to meet career goals
• Net Promoter Score (NPS) of 65+
• Employees earn an average of $5,000 in college credit
• 96% of employees report increased professional confidence
• 70% of team members choose to use programs on their own time.

Businesses have reported outcomes like $4.2 million in cost savings per 1,000 employees over 12 months, a 20% increase in customer satisfaction, a 3.1x increase in employee retention, a 34% increase in employee engagement, and employees being 2.3x more likely to exceed expectations on performance reviews.

Our mission is to help frontline workers realize their full potential. We partner with business leaders to help their team members achieve daily successes that contribute to their careers, customers, and companies.

We are committed to our team’s development, offering opportunities to expand skills and advance careers. We look for curious and mission-driven individuals to join us.

We are a company of 51-200 employees. We foster a transparent and social culture, emphasizing challenging work, fast learning, practical training, and constructive feedback.

Employees are encouraged to take ownership and engage in strategic work that impacts our product, users, colleagues, and the business. We are a remote-first company.

We’ve been recognized as one of America’s Best Startup Employers for 2025 and are a Great Place to Work-Certified company. We were also listed among the Top 75 Best Small Workplaces for 2022–2023.

We offer a competitive salary structure with tiered zones. We provide 100% employer-paid medical, dental, and vision insurance for employees, and 50% for their partner/spouse and dependents.

Employees have access to health, commuter, and parking flexible spending accounts, as well as an Employee Assistance Program for mental, financial, and legal support. We also provide free access to well-being apps such as Ginger and Headspace.

Other benefits include flexible paid time off and paid holidays, generous paid parental leave, short and long-term disability insurance, and 100% company-paid life insurance. We support professional growth with an annual development budget and provide a company laptop. We also offer a 401(k) plan.