Job Description
AI Automation Specialist
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
Location: Remote (LATAM, Pakistan, South Africa, Eastern Europe Preferred)
About the Role
We are seeking a highly analytical and process-oriented AI Automation Specialist to design, build, and maintain intelligent automation systems that streamline operations and significantly reduce manual work across the business.
This role combines workflow automation, AI integration, systems thinking, and operational problem-solving. You will leverage automation platforms, APIs, AI models, and no-code/low-code tools to create scalable workflows that improve speed, accuracy, and operational efficiency across departments such as operations, customer support, HR, finance, marketing, and sales.
The ideal candidate is technically curious, highly organized, and passionate about replacing repetitive manual work with reliable, AI-powered systems.
Responsibilities
Process Analysis & Automation Design
• Analyze existing workflows and identify opportunities for automation and operational improvement
• Design scalable AI-powered workflows that reduce manual tasks and increase efficiency
• Translate business requirements into practical automation systems and process flows
• Recommend automation strategies aligned with operational goals and scalability needs
• Continuously identify inefficiencies and propose workflow improvements
AI & Workflow Automation Development
• Build, deploy, and maintain workflows using platforms such as Zapier, Make, n8n, or Microsoft Power Automate
• Integrate AI tools and APIs including ChatGPT, Claude, Gemini, OpenAI, Anthropic, or similar services into operational workflows
• Automate workflows across reporting, customer support, onboarding, lead management, HR, marketing, and internal operations
• Create AI-assisted workflows for content generation, data processing, classification, summarization, and operational support
Systems Integrations & Technical Execution
• Connect systems using APIs, webhooks, and third-party integrations
• Ensure seamless data synchronization and workflow reliability between business platforms
• Troubleshoot automation issues, logic failures, API errors, and workflow bottlenecks
• Configure triggers, actions, filters, and conditional logic across integrated systems
• Maintain scalable and maintainable automation architecture
Optimization & Performance Monitoring
• Monitor automation performance, uptime, and execution reliability
• Optimize workflows for scalability, speed, maintainability, and operational efficiency
• Improve workflow logic based on performance data, user feedback, and evolving business needs
• Reduce operational friction by continuously improving automation systems
Documentation & Collaboration
• Maintain detailed documentation for workflows, integrations, triggers, logic, and system dependencies
• Collaborate closely with operations, marketing, leadership, and technical stakeholders to gather requirements
• Provide visibility into automation processes, system performance, and operational impact
• Train and support teams on automation usage and process changes where needed
What Makes You a Perfect Fit
• Highly analytical and process-driven with strong operational thinking
• Passionate about automation, AI tools, and workflow optimization
• Comfortable translating business problems into scalable technical solutions
• Strong communicator capable of working with both technical and non-technical stakeholders
• Highly organized with strong documentation habits and execution discipline
• Curious, adaptable, and continuously learning emerging AI and automation technologies
• Comfortable working independently in a fast-paced remote environment
Required Experience & Skills
• Proven experience in automation, workflow optimization, systems operations, or process engineering
• Hands-on experience with no-code/low-code automation platforms such as Zapier, Make, n8n, or Power Automate
• Experience working with AI tools and APIs including OpenAI, Anthropic, Google AI, or similar platforms
• Understanding of APIs, webhooks, JSON data structures, and integrations
• Strong analytical and troubleshooting skills
• Excellent communication and documentation abilities
• Reliable high-speed internet and professional remote work setup
Tools & Platforms
• Google Workspace
• Zapier, Make, n8n, or equivalent automation platforms
• OpenAI, Claude, Gemini, and AI APIs
• Slack
• Asana, ClickUp, or project management systems
Ideal Experience & Skills
• Experience with Python or JavaScript for workflow customization
• Familiarity with Airtable, Google Sheets, Notion, or database-driven workflows
• Experience integrating CRMs such as HubSpot or Salesforce
• Knowledge of prompt engineering and AI workflow optimization
• Familiarity with RPA tools such as UiPath or Automation Anywhere
• Experience building internal AI agents, assistants, or operational automations
What Does a Typical Day Look Like?
An AI Automation Specialist’s day revolves around replacing repetitive operational work with scalable intelligent systems. You will:
• Analyze workflows and identify automation opportunities
• Build and test AI-powered automation systems
• Integrate tools and troubleshoot workflow issues
• Optimize automation logic for speed and reliability
• Monitor workflow performance and improve execution efficiency
• Document automation systems and operational processes
• Collaborate with stakeholders to align automation with business goals
In essence: you are responsible for transforming manual operational work into scalable, reliable, AI-driven systems that improve efficiency and business performance.
Key Metrics for Success (KPIs)
• Number of operational workflows successfully automated
• Reliability and uptime of automation systems
• Reduction in manual work and operational inefficiencies
• Accuracy and scalability of automation workflows
• Speed of implementation and optimization cycles
• Quality and clarity of automation documentation
• Positive operational impact and stakeholder satisfaction
Interview Process
• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Practical Assessment (Automation or Workflow Scenario)
• Client Interview
• Offer & Onboarding
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