Job Description
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
We are looking for an Associate Data Scientist (or Data Analyst or Data Scientist, depending on experience) to join our Data Science department.
Position Summary:
The position is primarily aimed at analysis and reporting for our internal Product department. Our products generally focus on providing insights from hospital and skilled nursing facilities (SNFs) data to a variety of customers including hospitals, health systems, health plans, ACOs, and other similar health or data exchange entities. This role will be responsible for using real-time and historical healthcare data and user data to investigate new product opportunities and determine the health and user behavior of our current products. The main skillsets include extracting, cleaning, and preparing data; summarizing, visualizing, and interpreting data for a range of customer personas; and providing recommendations to Product personnel, Data Science personnel, management, other departments, and external clients
Key Responsibilities:
- Extract data to build metrics or create/update Tableau dashboards to track success toward company, department, and customer KPIs
- Share insights with internal and external customers regarding drivers of success or areas of opportunity
- Analyze data in new areas to help prioritize areas of focus
- Consult with internal and external customers to develop new dashboards, metrics, KPIs, outcomes evaluation, or ROI
- Respond to ad hoc analytic requests from internal and external customers
- Understand and use the data warehouse and relational databases
- Ensure accurate quality of deliverables by participating in peer review
Who you’ll work with:
- This role will work closely with other members of our Data Science department as well as many teams throughout the organization such as Product, Customer Success, Clinical Solutions, Sales, Marketing, Professional Services, and more.
Required Experience:
- Bachelor’s degree (or equivalent experience) in data science, analytics, mathematics, statistics, public health, economics, social science, or actuarial science. Master’s degree preferred.
- 2-4 years of experience related to analytics work or equivalent combination of education and experience (experience and skillsets are used to determine the appropriate level in the job family)
- Previous healthcare related industry experience a plus
- Experience with data manipulation tools such as Python; data visualization tools such as Tableau; and data extraction via querying languages (SQL)
- Knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint
- AI Fluency and/or use of M365 Copilot
- Ability to meet deadlines, work with tight schedules, and manage multiple priorities under minimum supervision
- Excellent verbal and written communication skills
- Strong analysis skills
- Strong attention to detail
- Experience with cleaning, aggregating, and pre-processing data from varied sources. Experience creating complex SQL queries for standard as well as ad hoc data mining purposes.
$96,000 - $107,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $96,000 - $107,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Tech - C
Professional - 2
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
