Job Description
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Provide essential administrative, operational and analytical support across the contract lifecycle by ensuring that all agreements are thoroughly reviewed for accuracy, completeness, and compliance prior to submission for approval and execution. This role is responsible for the precise entry, maintenance, and tracking of contractual data within the contract lifecycle management (CLM) software and customer relationship management (CRM) platform, as well as for supporting validation, reporting, and structured analysis of contractual terms across existing agreements. The position plays a key role in maintaining data integrity, enhancing visibility into contractual obligations, and ensuring alignment with organizational policies and Legal Department standards.
The successful candidate will be intellectually curious, detail oriented, and collaborative, with a demonstrated ability to work independently and manage competing priorities. A proactive mindset, strong analytical capabilities, and a commitment to continuous improvement are essential to driving accuracy, accountability, and measurable results.
Key Responsibilities:
- Contract Review and Quality Control: Conduct thorough reviews of contract documents to ensure accuracy, completeness, and compliance with legal department standards prior to obtaining signatures.
- Capacity Management and Precision: Proven ability to handle a sustained high-volume contract review workloads without compromising accuracy, data integrity, or review quality.
- Data Entry and Record Management: Accurately input contract details into the contract lifecycle management (CLM) and Customer Relationship Management (CRM) tool, ensuring all relevant data fields are complete and properly categorized.
- Database Maintenance and Updates: Maintain and update the CLM database, ensuring all information is current and aligned with executed agreements.
- Validation and Reporting of Contractual Data: Regularly validate key information within existing agreements, generating reports and analyzing data to support organizational objectives and ensure data consistency.
- Identify and Flag Discrepancies: Detect and report discrepancies, incomplete information, or other issues within contracts to the relevant team members for resolution.
- Collaboration with Legal and Compliance Teams: Work closely with legal, compliance, and other relevant teams to clarify contract terms, resolve issues, and ensure alignment with regulatory and policy requirements.
- Documentation and Record-Keeping: Maintain organized records of all reviewed contracts, amendments, and correspondence, supporting an accessible and well-maintained archive of contract documentation.
Your Key Strengths:
- Attention to Detail: Ability to meticulously review contracts for accuracy, completeness, and compliance with internal standards, ensuring error-free documentation before processing.
- Data Entry Proficiency: Skilled in accurately entering high volumes of data into contract management and CRM systems, with a focus on maintaining data integrity.
- Contract Analysis: Competence in interpreting contractual terms and conditions, identifying key information for reporting and validation, and recognizing inconsistencies or ambiguities.
- Knowledge of Contract Management Tools: Familiarity with CLM systems and CRM software, with the ability to navigate and utilize these tools effectively.
- Reporting and Data Validation: Proficiency in generating reports, analyzing contractual data, and validating information in agreements to support accurate and timely reporting.
- Organizational Skills: Capability to manage and prioritize a high volume of contracts and associated tasks, maintaining an organized workflow to meet deadlines.
- Communication and Collaboration: Strong written and verbal communication skills to effectively liaise with internal stakeholders, clarify contract details, and support the contract management process.
- Education: College level education required. Paralegal, law clerk or similar experience and education is a bonus.
$58,900 - $65,400 an hour
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $58,900 - $65,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $58,900 - $65,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
