Senior HR Generalist

Job Description

About PrePass

PrePass® is North America’s most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.

That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.

About the Role

We’re looking for a Senior HR Generalist to join our HR team and help elevate the employee experience for 500+ team members. Reporting to the Head of Human Resources, you’ll be a trusted partner to employees and leaders alike — handling everything from onboarding and employee relations to compliance and process improvement.

This is a role for someone who doesn’t wait to be asked. You spot what needs fixing, you build what’s missing, and you bring people along with you. This position is based in our corporate office in Downtown Phoenix and follows a hybrid schedule.

What You’ll Do

Onboarding & Offboarding

• Partner with hiring managers to design and deliver effective onboarding plans.
• Facilitate engaging New Employee Orientations (NEO).
• Train new leaders on HR systems, including ADP, Workable, Lattice, and Cornerstone.

Employee Relations & HR Partnership

• Serve as a first point of contact for employee concerns — triaging, investigating, and resolving issues with care and consistency.
• Administer the progressive disciplinary process, including write-ups and PIPs.
• Partner with leaders to navigate employee relations matters and employment-related questions.
• Collaborate with internal stakeholders (payroll) and external vendors (brokers, ADP) to resolve issues.
• Provide clear, practical guidance on HR policies and procedures.

Process Improvement

• Identify and implement improvements to HR workflows and the overall employee experience.
• Leverage tools and technology — including AI — to drive efficiency across HR operations.
• Champion a culture of continuous improvement within the team.

Compliance & HR Programs

• Ensure compliance with applicable employment laws and regulations.
• Prepare and manage compliance reporting (EEO-1, 5500, audits, etc.).
• Develop HR communications, presentations, and materials.
• Participate in culture and employee engagement initiatives.

Benefits, Leave & Accommodations

• Manage qualifying life events and benefits updates.
• Assist with resolving benefit issues.
• Support leave of absence and ADA accommodation requests in partnership with the HR Generalist.

What You Bring

• Bachelor’s degree in Human Resources or a related field, or equivalent experience.
• 6+ years of HR Generalist experience.
• Strong knowledge of employment law and HR compliance.
• Experience with HRIS and people platforms (ADP, Workable, Lattice, Cornerstone).
• Highly proficient in Microsoft Office Suite.
• Exceptional written and verbal communication skills.
• A genuine drive to improve processes and the employee experience.

Who You Are

• A natural problem-solver with a process improvement mindset.
• Skilled at prioritizing across competing demands — urgent vs. important vs. later.
• Approachable and trusted by employees and leaders at all levels.
• Confident giving guidance and, when needed, delivering corrective feedback.
• Curious, proactive, and always looking to grow.

How We Will Take Care of You

• Robust benefit package that includes medical, dental, and vision that start on date of hire.
• Paid Time Off, to include vacation, sick, holidays, and floating holidays.
• Paid parental leave.
• 401(k) plan with employer match.
• Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
• Tuition Reimbursement Program.
• Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
• Employee Assistance Program (available at no cost to you).
• Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
• Community Give-Back initiatives.
• Culture that focuses on employee development initiatives.
• Company-wide bonus and commission plans.

Join Us

At PrePass, our mission drives us.

We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values.

Ready to help move the transportation industry forward? Join us and let’s drive progress—together.