Job Description
An Introduction to Primer
We’re the world’s first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world’s top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer’s vision to rebuild payments and commerce from the ground up.
Join us in shaping the future of payments and commerce.
Which team will you be joining?
Primer for Partners: Our Partners team is reimagining how we enable third party payment service providers to unlock the power of Primer’s unified payment infrastructure, providing a scalable and flexible platform for growth.
🔍 What will the role involve?
Own product strategy, delivery and outcomes for ‘Primer for Partners’
Set direction for the area by translating Primer’s company strategy into clear partner-focused priorities, aligning teams on outcomes, trade-offs, and approach
Lead the reimagining of how partners unlock value from Primer, building a scalable, flexible platform that supports diverse partner models and long-term growth
Resolve ambiguity by framing complex platform and ecosystem problems, synthesising input from PMs and partners, and making clear calls on direction
Lead planning and execution across the area, ensuring strong sequencing, dependency management, and predictable, high-quality launches
Balance short-term partner needs with long-term platform health, making deliberate scope, quality, and technical trade-offs
Establish strong insight loops across partners, merchants, and internal teams so decisions are grounded in real usage, feedback, and market context
Build and develop a high-performing group of PMs through coaching, feedback, and clear expectations
👀 What are we looking for?
Experience owning strategy and outcomes for a complex platform or ecosystem product area, ideally involving partners, integrations, or third-party developers
Strong product judgement, with a track record of navigating ambiguity and making durable decisions in multi-stakeholder environments
Proven ability to lead execution across multiple teams, improving delivery predictability while maintaining long-term platform quality
Deep product craft, with strong instincts for discovery, prioritisation, and outcome-oriented decision-making
Comfort operating in payments or similarly regulated, technical domains, with the ability to reason about downstream regulatory, scheme, or operational implications
Excellent stakeholder leadership skills, able to influence senior leaders and external partners through clear narratives and evidence
Experience partnering closely with engineering leadership on platform architecture, APIs, and technical trade-offs
A people-first leader who invests in developing PMs and building psychologically safe, high-performing teams
🚫 You may not like it here if:
You enjoy working in an office-setting, we are remote-first and always will be!
You are not comfortable with shifting context and navigating ambiguity
You don’t enjoy testing your code, we have no testers or QA’s here at Primer
✅ Our interview process
30 minute call with Talent Lead
60 minute Team Interview with Head of Product
Take home task, followed by a 1 hour presentation with Product team members
60 minute Primer Values interview with senior stakeholders
What’s life like at Primer?
We’ve been recognised as a top global employer, #1 in FinTech for ‘flexibility’!
We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).
We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.
Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.
Our benefits
🌍 We are fully remote and globally distributed; and have been since day one
💰 Competitive share options
🌴 Uncapped holiday, with 25 days minimum to be taken
🗣️ Co-working space access
📅 Workations & Company Retreat
💻 The best equipment for your role
🏠 £500 towards your home office setup
🔎 Generous learning budget
🏥 Private Medical Insurance
📈 A broad set of additional perks and benefits ( depending on location)
Don’t meet every single requirement?
At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs.
Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
