Job description
Company Description
About SEEK
SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.
Life at SEEK
SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that’s inclusive where everyone’s unique ideas, experiences and perspectives are valued.
Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.
Job Description
As an Executive Assistant at SEEK, you’ll be part of a fast-paced and supportive environment where you can make a real difference. You’ll work on complex challenges that have a direct impact on people’s lives, helping us evolve our business and reach new heights.
As a dynamic and driven Executive Assistant (EA), you’ll work with little direction to support the Group Executive, Commercial, ensuring they have what they need to seamlessly serve the needs of our clients and meet their internal commitments and goals. You will anticipate the needs of your Executive and look ahead to prevent problems before others know they even exist! The position involves heavy scheduling (and rescheduling) of internal and client meetings, booking (and unbooking) travel, managing case team logistics, keeping track of time and expenses, and keeping up with the fast pace of our Tech Team.
We operate in a hybrid model, meaning you’ll be in the office as your Executive/Team requires you and have flexibility to work remotely (if you choose) for the other part of the week. EAs help shape our culture by actively participating in office life and collaborating across functions to help fellow service team members. Our philosophy is to grow by growing others, and you will serve as a role model to more junior members of the Assistants Team. We work hard together, and we go out of our way to support each other – we want everyone to be successful, individually and as a team.
We won’t define a career path for you, but some EAs we’ve hired in this role have gone on to have long and successful careers as Senior Executive Assistants. Others have moved into one of our many other areas; some have managed teams or rotated through a number of other functions. Your career at SEEK will sit at the intersection of your skills and ambitions and the needs of our business. It will only be limited by your investment.
Responsibilities
- Being a proactive thought partner and managing your Exec/Director’s time in a fast-paced, high volume, and ever-changing client service environment:
- Own and drive calendar/complex meeting scheduling
- Coordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation
- Processing expenses on a timely basis
- Supporting administrative aspects of Exec/Directors internal commitments: research & development, SEEK leadership committees, recruiting, etc.
- Building effective working relationships (remotely) with key stakeholders. You’re extremely people-focused with a certain ‘joie de vivre’
- Understanding Exec/Directors priorities and exercising sound judgment to make appropriate trade-offs
- Facilitating the scheduling process with clients and their assistants, communicating with friendly professionalism and high attention to detail; building client relationships
- Providing back-up support to other assistant team members
- Obtaining and sharing information with wider team as needed; helping team members navigate internal resources
- Proactively leaning in to support high leverage activities for Exec/Leaders (this will vary by need):
- Assisting with account planning and client relationship management
- Conducting research and gathering information
- Assisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading of comms
- Additional items that you (or the Exec/Directors) feel may be helpful – be creative and think outside the box
- Acting as a thought partner and trusted advisor to Exec/Directors, their teams and others at SEEK
Qualifications
Skills and experience
- A bachelors degree, strongly preferred
- Demonstrated leadership and/or customer service experience
- Significant experience in an extremely faced paced environment supporting senior executives in a global business strongly preferred
- Demonstrated experience providing direct administrative support
Do these behaviors/mindset expectations resonate with your skills & experience?
- High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of service
- Strong intellectual curiosity – a hunger and desire to always be learning, experiencing and growing
- Insightful– drives the business forward by connecting the dots
- Organised– excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
- Sweats the small stuff– strong attention to detail and accuracy, particularly when under pressure
- Relationship-oriented– ability to develop effective working relationships with the Team, clients, and the wider EA/PA team to help build trust, open doors, and create opportunity
- Team player– proactively seeks opportunities to help others; will go above and beyond in order to get the job done
- Lives and breathes our values– open and inclusive to all members of the team and support them as equals
- Committed to improving the status quo– we respect and hire people who are willing to ask questions or make suggestions, even if they are turned down
- Good judgment– highly professional and diplomatic (dealing with team members who can be very demanding at times can be a challenge, but a challenge you’re up for, knows when to ask for help or advice, is perceptive and practical)
- Trustworthy – a vault (you will be privy to confidential information)
- Flexibility– doesn’t get frustrated by priorities changing; open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment
- Self-motivated– a “can-do” attitude with an entrepreneurial spirit and a desire to take an increasing level of responsibilities
- Passion– hone your “superpower” and bring your true authentic self to work
Additional Information
Permanent Perks
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
- Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
- The opportunity to work from anywhere for up to 4 weeks per financial year
- Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation plus many more
- Frequent events including sports days, annual Christmas party, hackathon, and trivia
- Free kick-start breakfast every morning and fresh fruit available all day in our offices
- Casual dress – every day
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don’t meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
