Job Description
Company Description
About SEEK
SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.
Life at SEEK
SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that’s inclusive where everyone’s unique ideas, experiences and perspectives are valued.
Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.
Job Description
About the role
You will join the Role Insights team within Hirer Insights at SEEK, playing a pivotal role in transforming marketplace and candidate interaction data into clear, self-service insights that help hirers understand market conditions and make confident, data-driven decisions. This role is dedicated to optimizing the existing experience and exploring the desirability and viability of new insight features across supply and demand, salary, candidate location, and competitor activity.
You will collaborate closely with product managers, data analysts, engineers, and go-to-market stakeholders to balance high-quality user experiences with diverse business and product objectives. Working within cross-functional squads, you will create innovative solutions through your expertise in user research, interaction design, visual design, and user validation methods while solving design problems at scale across multiple Asia-Pacific markets.
The team operates with a strong agile mindset, embracing rapid experimentation and frequent feature releases, offering a start-up feel backed by SEEK’s scale and support. You will own and help drive best-practice experiences across SEEK’s insights ecosystem, advocate for users in business decisions, and influence design priorities for continuous uplift while ensuring products continue to set industry standards for clarity, usability, and decision support.
What you’ll do
- Plan and scope design initiatives aligned with product outcomes and timelines, balancing progress over perfection in experimental contexts.
- Shape product direction and roadmap by understanding customer needs, platform capabilities, and industry trends in recruitment and user experience.
- Lead end-to-end design efforts including research, workshopping, prototyping, usability testing, and data analysis for complex challenges.
- Collaborate with product managers, engineers, and stakeholders to solve problems, balance trade-offs, and deliver impactful solutions.
- Communicate and defend design decisions through compelling storytelling, ensuring alignment with company objectives and user insights.
- Leverage and evolve the Design System for consistency, creating bespoke components and interaction patterns when necessary.
- Design inclusive solutions tailored to the cultural and linguistic diversity of Asia-Pacific audiences.
- Investigate emerging technologies including AI and personalization to enhance platform functionality and user experience with advanced AI tool usage.
Qualifications
Essential skills and experience
- 5+ years of experience in online or software product design, ideally at marketplace or SaaS company with significant senior-level experience.
- Strong user research capabilities with proficiency in planning, conducting research, usability testing, and generating actionable insight reports.
- Ability to define design plans balancing high-quality outputs within fast timeframes, exercising strong judgment on when to go deep versus lean.
- Ability to context-switch effectively across concurrent tasks and rapidly process complex design, research, and stakeholder requirements and input.
- Proven ability to transform customer insights into beautiful, effortless experiences with expertise in polished UI and accessibility standards.
- Skilled in leading design thinking techniques, especially workshop facilitation for scope guidance and fast ideation in agile environments.
- Advanced proficiency in Figma with strong verbal and written communication skills to articulate design decisions aligned with business goals.
- Advanced usage of AI tools across design process stages to accelerate outputs, insights, and deliverables with comfort in fast-paced iteration.
Desirable skills and experience
- Familiarity with research and analytics tools like HotJar, Intercom, and Dovetail or similar.
- Knowledge of collaboration tools such as Jira, Confluence, and Miro.
- Ability to align design decisions with both user and business goals.
- Comfortable working in a fast-paced, iterative environment with shifting priorities.
- Desire to work in a start-up like environment, open to try and learn things in a fast-paced way of working.
Additional Information
Perks and benefits
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- The opportunity to work from anywhere for up to 4 weeks per financial year
- Free income protection insurance
- Frequent events including sports days, annual Christmas party, hackathon, and trivia
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don’t meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
