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Commercial Operations Coordinator

Job Description

The organization

Why Join Us? It’s More Than a Job in Retail, It’s Your Story.

At Public Group, we believe in the power of our people in a sustainable way. That’s why we’re not just focused on what you do, but who you become. We’re committed to fueling your growth, because when you win, we all win. Imagine a place where you feel supported, valued, and empowered to make a real difference.  A place where you can build a career you love, to leave your mark in our story!

Public Group strategically invests to create an ecosystem of innovative scaleups around its core Omnichannel Retail business, with the objective to provide exciting customer experiences powered by operational excellence. We bring together technology, talent & entrepreneurship to create value in the Greek market & society.

Our Omnichannel retail, in Greece and Cyprus, is the love brand Public, a Leading Omnichannel Home Living, Tech & Entertainment Retailer with long lasting heritage. Innovation is part of our DNA. Through our ecosystem of startups and organizations, - iRepair, Klarna, Douleutaras.gr, SVUUM, Bookvoice, BOX NOW, Instacar, our tech PublicNEXT, Endeavour, Big PI, Metavallon, & Venture Friends - we offer pioneer services to our consumers. We operate 60 stores, 3 eShops and an ecosystem of digital properties such as: public ticketing, public business and bookfriends.gr.

The Role:

The Commercial Operations Cyprus Coordinator is the single point of coordination between the commercial departments and the rest of the business. The role works closely with the Demand Planning, Space Planning, and Promo Planning teams, acting as a bridge across functions.

This is a coordination and early warning role. The Coordinator ensures that all involved teams have the right operational context, monitors outcomes, and flags issues before they become problems.

Responsibilities:

  • Early Warning & Escalation — Monitors weekly commercial KPIs and escalates promptly to the right team, following up until each issue is resolved.

  • Demand & Replenishment Coordination — Ensures that supply chain specifics (lead times, seasonality, local variations) are reflected in order schedules, and tracks OOS, DOH, and sell-through performance.

  • Promo Planning Coordination — Aligns the promotional calendar with the central team and ensures stock is in place before each campaign goes live.

  • Local–Central Liaison — Acts as the bridge between the local commercial team and the central functions, channelling market intelligence and routing incoming requests to the right teams.

  • Reporting & Monitoring — Provides regular commercial performance reporting (OOS, DOH, sell-through, margin vs plan) and maintains a live action log visible to all relevant teams.

Requirements:

Essential

  • Bachelor’s degree in Business Administration.

  • 2–3 years of experience in retail operations or commercial coordination

  • Solid understanding of replenishment, range planning, and promo coordination — enough to recognise when something is off, without needing to execute it

  • Strong communication and multi-team coordination skills, with structured thinking and the ability to manage open issues remotely

  • Ability to read KPI dashboards and ask the right questions

Nice to have

  • Experience in a multi-site or cross-border retail environment
  • Familiarity with ERP systems (preferably SAP) and basic reporting tools

What we offer:

  •  💼 Competitive compensation & benefits package
  • 💰 Performance-based bonus scheme
  • 🧑‍⚕️ Comprehensive life & health insurance
  • 🏡 Flexible hybrid working model – to support your work-life balance
  • 🧡 Psychological support via a professional helpline for you and your family
  • 🚀 Career growth opportunities in a role that evolves with you
  • 🎉 Valuable experience in a well-known and fast-growing organization
  • 📚 Continuous learning and upskilling through tailored programs
  • 🏃🏽‍♂️ Employee Wellness Program – office Pilates & sports teams (padel, football, volleyball & more)
  • 🚗 Alternative transportation with company shuttle buses to our offices
  • 📲 Exclusive access to our employee app, OrangeGen, packed with tools, news & perks

What Does OrangeGen Offer?

  • 🔗 Connect: Engage with your colleagues and management seamlessly, ensuring you’re always in the loop and part of our dynamic community.
  • 🎉 Recognize: Celebrate achievements and milestones with a culture of recognition that boosts morale and fosters a positive work environment.
  • 🏆 Custom Rewards: Enjoy personalized rewards and kudos, tailored to recognize your unique contributions and achievements.

By joining us, you’ll be part of a forward-thinking company that prioritizes open communication, employee recognition, and personalized rewards.

Are you ready to be the next #OrangeGen maker?

Orange Gen, is our team of 2.200 people who are committed to cultivating an innovative retailtainment environment, supporting continuous development, and embracing flexibility—all while placing customer centricity at the forefront. We believe in fostering a culture that values your contributions, boosts your ambitions, and supports personal and professional growth. “Joy at Public” is our main motto which lies in creating a workplace where every individual is empowered to excel and evolve, always keeping the customer at the heart of our endeavors. We like to share our moments under the #OrangeTeam celebrating all team’s achievements and Orange Marks Stories!

All applications will be treated with the strictest confidentiality.

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